PC CDIO Focus Market Digital Lead – Italy Rom, Italien

PURPOSE OF THE ROLE

Leads the focus market cross-BU UniOps digitisation plan and business deployment. Manages cross-functional teams to deliver digitally enabled outcomes on time and within budget, ensuring integration and embedment in the focus market for growth, savings, and operational effectiveness.

MAIN RESPONSIBILITIES

1. Accountable for the end-to-end UniOps plan for the market or country, spanning multiple business units and products.
2. Facilitates cross-BU prioritisation forums with BU CDIOs to align on the plan.
3. Leads business deployment of products within the national or country scope, collaborating closely with product teams to ensure outcome delivery.
4. Manages business deployment, optimizes performance, and mitigates risks.
5. Acts as the primary contact/support for UniOps in the focus market, especially where BU roles are limited.
6. Ensures operational continuity.
7. Handles local incident/crisis management, including cyber, privacy, regulatory, and customer issues.
8. Gathers feedback from market/stakeholders on products and advocates for user-centric solutions.
9. Oversees integration of digital technologies to enhance operational efficiency and customer experience.
10. Sits on the country leadership team if not covered by BU CDIO, and supports regional BU CDIOs on regional agendas (e.g., EU).
11. Identifies opportunities to leverage AI and automation for productivity, growth, or operational effectiveness.

EXPERIENCE & QUALIFICATIONS

Required:

• In-market engagement and partnership experience.
• Experience in a commercial role.
• Leadership in tech or data analytics.
• Experience driving end-to-end UniOps plans across multiple BUs and products.
• Ability to facilitate cross-BU prioritisation forums with BU CDIOs.
• Experience in product deployment, insight generation, and aligning actions.
• Experience participating in country leadership teams and preparing for leadership meetings.

Preferred:

• Change management experience.

SKILLS

• Digital literacy—experience leading digital programs or products (Data, AI, tech).
• Business acumen, especially cross-functionally.
• Strong leadership, influencing, and stakeholder management skills.
• Program and project management skills.
• Excellent communication, collaboration, and interpersonal skills.

LEADERSHIP BEHAVIORS

• Passion for high performance: Takes responsibility for results, motivates teams to deliver quickly.
• Personal mastery: Sets high standards, maintains resilience and wellbeing.
• Talent catalyst: Coaches and empowers teams, fosters inclusion, and encourages collaboration.
• Consumer love: Incorporates the voice of the consumer into all work.
• Business acumen: Seeks profitable growth opportunities.

Unilever promotes equity, inclusion, and diversity. We encourage applicants to share any support or access requirements during the recruitment process.

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