PC CDIO Focus Market Digital Lead – Italy

PURPOSE OF THE ROLE

Leads the focus market cross-BU UniOps digitisation plan and business deployment. Manages cross-functional teams to deliver digitally enabled outcomes on time and within budget, ensuring integration and embedment in the focus market to drive growth, savings, and operational effectiveness.

MAIN RESPONSIBILITIES

• Accountable for the end-to-end (E2E) UniOps plan for the market or country, covering multiple business units and products.
• Facilitates cross-BU prioritisation forums with BU CDIOs to align on the plan.
• Leads business deployment of products within the national or country scope, collaborating closely with product teams to ensure successful outcomes.
• Manages business deployment, optimises performance, and mitigates risks.
• Serves as the primary contact/support for UniOps in the focus market, especially where BU roles are limited.
• Ensures operational continuity.
• Handles local incident/crisis management, including cyber security, privacy, regulatory, and customer issues.
• Gathers feedback from market/country stakeholders on products and advocates for user-centric approaches.
• Oversees the integration of digital technologies into all business areas to improve operational efficiency and customer experience.
• Sits on the country leadership team if not covered by BU CDIO, and supports regional BU CDIOs on regional agenda items (e.g., EU).
• Identifies opportunities to leverage AI and automation to enhance productivity, growth, or operational effectiveness.

EXPERIENCE & QUALIFICATIONS

Required

• In-market engagement and partnership experience
• Previous experience in a commercial role
• Leadership in tech or data analytics
• Experience driving E2E UniOps plans across multiple BUs and products
• Ability to lead cross-BU prioritisation forums with BU CDIOs
• Experience in product deployment, insights generation, and strategic alignment
• Experience being part of a country leadership team and preparing for leadership meetings

Preferred

• Change management experience

Skills

• Digital literacy — leading digital programs or products (Data, AI, tech)
• Strong business acumen across functions
• Leadership, influencing, and stakeholder management skills
• Program and project management skills
• Excellent communication, collaboration, and interpersonal skills

Leadership Competencies

• Unilever Behaviors
• Passion for high performance: accountability and results-oriented mindset
• Personal mastery: high standards, resilience, wellbeing
• Talent catalyst: coaching, inclusivity, teamwork
• Consumer love: prioritising consumer voice
• Business acumen: driving profitable growth

Unilever values diversity, equity, and inclusion. We encourage applicants to share any support or accessibility needs during the recruitment process.

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