Parts Quality Intern
Descrizione dell'offerta
ABOUT US :
We are Iveco Group, home of unique people and brands that power your business and mission to advance a more sustainable society.
We have a diversified business portfolio covering the full range of commercial and specialty vehicles, as well as a complete powertrain offering. Our eight brands are each a major force in its specific business
WHO WE ARE LOOKING FOR:
We are looking for a junior professional to join our Quality team, focusing on warranty returns and 0 hours claims analysis. The candidate will support data collection, aggregation, and analysis activities related to warranty/0 hours flows, contributing to the creation of reports aimed at continuous product and process improvement.
He/She will interact with Field Warranty, Product quality, Customer Service, Supplier Quality and engineering teams and collaborate to key projects related to product and technical zero hours claims.
ESSENTIAL RESPONSABILITIES:
- Analyze warranty return data from workshops and customers.
- Aggregate and normalize technical and quality-related data.
- Identify trends, anomalies, and recurring defect causes.
- Create periodic reports and presentations for management.
- Collaborate with product quality, customer service and engineering teams.
- Support the definition of corrective and preventive actions.
- Collaborate to standardize lesson learned and best practices into systemic and structured flows.
QUALIFICATIONS/REQUIREMENTS:
- Bachelor’s or Master’s degree in Engineering (preferably Mechanical, Management, or related fields), or technical diploma with relevant experience.
- Basic knowledge of data analysis tools (advanced Excel, Power BI, or similar).
- Ability to read and interpret technical data.
- English knowledge (B1/B2 level).
Preferred Qualifications:
- Previous experience (even brief) in quality, aftersales, or data analysis.
- Knowledge of databases and query languages (e.g., SQL).
- Familiarity with industrial environments and production processes.
SOFT SKILLS:
- Flexibility,Teamwork attitude and problem-solving orientation
- Good communication capabilities
- Strongly self-motivated, determined and proactive, result driven
Join us!