Partner Delivery Manager - 38493

Partner Delivery Manager

Acts as the primary coordinator, enabler, and champion of partner-led delivery success using Informatica technology. Cultivates key alliances and partnerships with a defined list of delivery partners, supporting the positioning, planning, and execution of partner services. Defines and understands mutual goals and objectives, building awareness and support of the overall strategic benefits of the alliance. Collaborates cross-functionally with sales, partner sales, professional services, and customer success teams to ensure a harmonized customer experience. Oversees delivery on key accounts and collaborates with partners on both near-term and long-term customer success.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Acts as the primary implementation contact for partners, providing support, guidance, and advice on customer positioning and delivery.
• Participates actively during sales and presales cycles, working with the alliances and sales organization to select the right partners for customer needs.
• Engages in customer discussions alongside partners before and after sales to ensure robust and appropriate delivery plans.
• Contributes to and implements the channel business strategy plan in alignment with the alliances organization, representing delivery partners.
• Maintains high standards of data hygiene, ensuring all systems are updated with progress on opportunities, projects, and customer development when working with partners.
• Works closely with Professional Services, Partner Technical Sales, and Enablement teams to ensure effective partner enablement.
• Ensures regional alignment and oversight of delivery by regional partners to regional customers.
• Performs other duties and responsibilities reasonably attributable to the role.

KNOWLEDGE & SKILLS

• Uses advanced, collaborative leadership and prioritization skills to direct and influence operations and results across sales regions or teams.
• Possesses industry expertise and a deep understanding of customer decision-making processes, goals, strategies, and business objectives related to implementation.
• Motivates others, leads by example, and sets a positive tone within their region for achieving objectives.
• Proficiency in English is mandatory; Spanish and French are optional.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor's degree or equivalent educational background preferred.
• Minimum of 10+ years of relevant professional experience.

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