Order Manager

Overview

On-site | Full time | Mid-level (3+ years)
Sense The Power
Trench Group is a global leader in high-voltage power transmission components and systems. Headquartered in Berlin with over 100 years of experience, the company leads the portfolio of high-voltage power transmission components and systems. With product groups including bushings, coils, and instrument transformers, the company is a system-critical player in the energy transition and sustainable energy future. These intelligent and technologically advanced solutions are used for measurement, protection, and connection within the power grid. We operates globally with more than 2,500 employees across nine factory locations and four regional sales hubs.
Trench Italy was founded in 1919 to develop MV/HV products. Original patents and strategic partnerships followed each other, making Trench Italy one of the most innovative and prolific company of its time. Trench Italy today is market leader in the production of HV instrument transformers and a key player in the energy transition. We do believe that together with our partners we can make the difference and drive the change towards a more sustainable world.

Responsibilities

• Enter, process, and manage customer orders, acting as the main point of contact throughout the entire order lifecycle.
• Coordinate with internal teams to ensure on-time delivery, monitor invoicing and payment status for open orders.
• Manage outgoing invoicing (including electronic invoicing) and prepare required certificates (origin, quality, warranty, insurance, conformity, etc.).
• Handle export documentation, negotiate export-related requirements with customers, and communicate with banks regarding letters of credit.
• Liaise with the Chamber of Commerce and other institutions for document validation and manage documentation through customer platforms and portals.

Requirements

• Good knowledge of Microsoft Office tools.
• Fluency in English and in Italian (written and spoken).
• Knowledge of another foreign language—Arabic in particular—will be considered a plus.
• Background or knowledge in legal/contractual matters will be taken into consideration.
• High attention to detail in managing orders, documentation, and customer requirements.

We offer

• An excellent working environment within a company that plays an important local role while maintaining an international outlook, driven by innovation and by a corporate culture focused on wellbeing and collaboration.
• Strong commitment to professional development, with dedicated attention to the needs, goals, and growth path of each individual.
• A concrete commitment to sustainability, supported by ongoing initiatives that promote responsible practices with a low environmental impact.
• A flexible approach to work, including the possibility of working remotely.
• A competitive compensation package, enhanced by company agreements and additional benefits such as the company canteen and supplementary health insurance.

We look forward to receiving your application—simply click on the "Apply Now" button and send us your application.