Operations Excellence Lead: SOPs, QA & CI

A leading insurance firm in Milano is seeking a Head of Operations & Continuous Improvement. You will drive operational excellence by standardising processes and designing SOPs, implement a Quality Assurance framework, and foster a continuous improvement culture. Ideal candidates have 7-10+ years in operational excellence, fluent in Italian and English, and possess strong problem-solving skills. This role offers a competitive salary and opportunities for professional growth.
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