Operations Director, Resort Operations & Guest Experience

A hospitality management company in Central Italy is seeking an experienced Operational Director to support the General Manager in overseeing day-to-day activities of resorts. Responsibilities include supervising operational departments, ensuring service standards, analyzing KPIs, and developing teams. The ideal candidate has at least 5 years of experience, fluent in Italian and English, with strong leadership and organizational skills. A hands-on approach to problem solving in a guest-oriented environment is essential for success.
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