OPERATIONS COORDINATOR (Travel Agency) for France - French/English speaking

Grand Circle Corporation is in business to change the lives of our travelers, employees, and communities in which we work and travel. We’re the largest U.S. direct marketer of international travel, adventure and discovery for North Americans aged 50-plus and have served 1 million travelers since 1958.

Grand Circle is currently seeking candidates for the following position:

OPERATIONS COORDINATOR for France: French English speaker

Rome Office based (NO REMOTE)

Preferable starting date: Nov. 3rd 2025

The successful candidate will be responsible for handling relations with suppliers, resolving quality issues, planning the activities for the tour groups in France in pursuit of our company’s excellence goals.

Responsibilities:

• Book all services with local suppliers prior to start of the season (hotels, bus companies, restaurants, local guides, etc.) for all the groups.
• Contracting with small vendors
• Coordinating Deviations: cancel/rebook services when deviations occur.
• Handling administrative tasks such as: preparing all Groups documents, reviewing all Group and Guide travel expenses, collecting, and filing all end of trip documents
• Quality correspondence and inquiry responsewith Home Office in the USA
• Provide sales updatesto suppliers on monthly/weekly basis
• Book and confirmall arrival and departure transfers(to/from airport)
• Cancellations of the services according to timelines
• Use of internalsystems GERT, TABLEAU,LOTUS NOTES
• Resolve quality issues and handle relations with suppliers (bus companies, restaurants, local guides, etc.)
• After hours and weekends support phone for emergencies on rotation during the season

Requirements :

• Native level fluency in French is required
• 2+ years’ experience in Travel & Tourism Business(Incoming Tour Operator Preferred)
• Fluent in Englishwritten and spoken (Company officiallanguage: English)
• Good Knowledge of Microsoft Officepackage (especially Excel)
• Experience in workingwith computer databases.
• Strong People Skills& Customer Care Oriented
• Self-starter who can respect deadlines and prioritize.
• Problem Solving & teamwork
• After hours and weekends, phone for emergencies if necessary

What we offer:

• We value diversityand encourage employeesto be themselves.
• Women oriented company
• Strong Company Culturepeople oriented.
• Training Plan first 90 days
• Recognition and promotions based on tangibleresults (Yearly Merit Increase)
• Dynamic, open, fast-paced environment & international environment
• 1 Year Fix Term which will turn permanent.
• Travel deals!
• Professional Course reimbursement
• Public Transportation reimbursement
• 3 extra days of vacationevery year
• Friday homework
• Flexible approach & great office environment
• Yearly incentive Bonus based on Goals achievement

Please forward your C.V. in English to:

Sara Trombetti ( )

By applying to this ad, you would be automatically giving Grand Circle your consent for processing your data in recruitment process. The data collected in the process of recruitment are in accordance with Grand Circle Data Privacy Policy. Without your express consent, your data cannot and will not be used for any other purposes. If you have any queries or complaints, please contact us via e-mail address: