Operations Associate (20/25 Hours) - Via Del Babuino, Rome

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio‑to‑street: taking the consciousness from practice on the mat and putting it into practice in life.

Key Job Responsibilities

Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink

Investigate and root cause inventory accuracy issues, partnering with the General Manager to examine process or system gaps

Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra‑day sales floor replenishment, floor set updates, and supply management

Maintain and champion strong visual standards for the sales floor

Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized operations

Support a safe work environment and efficient operation through strong stockroom standards and processes

Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests

Execute company‑level operations‑focused directives, projects and initiatives, in partnership with the Operations & Visual Manager & Operations Lead

Assist in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence

Demonstrate strong business acumen by leveraging metrics to support business‑driving strategies

Resolve client needs quickly and effectively ensuring customer satisfaction

Identify product concerns and communicate inventory needs to support the business goals

Support other areas of the business, including Sales & Service and Cashier, as needed

Operations Associate Qualifications

Preferred prior work experience in a client‑centric, sales & operational environment

Passion for customer service and delivering exceptional experiences

High energy, upbeat and enthusiastic with the ability to integrate fun and work

Self‑motivated with a desire to achieve results and excel individually, and as a team

Fosters genuine connection through empathy, compassion, integrity and building trusting relationships

Ability to lift, push, carry or otherwise move up to 50 pounds

Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder

Ability to stand and move for an entire shift

Proof of right to live and work in the country from start of employment

Operations Associate Schedule All employees’ availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.

Diversity and Inclusion Statement As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process Adjustments If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing [email protected]. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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