Omnichannel Customer Operations Leader

A leading clothing marketplace in Turin is seeking an Omnichannel Customer Operations Manager to oversee customer operations across all channels, including B2B and Direct-to-Consumer. The ideal candidate will have over 5 years of experience in customer service roles, strong knowledge of order management processes, and the ability to drive operational excellence. This role will be pivotal in enhancing the customer experience and ensuring smooth operations. The company promotes a supportive work environment with development opportunities.
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