OCS Specialist, Italy

JOB DESCRIPTION

Position: OCS Specialist, Italy

Location: Rome, Padua Italy

Reports to: Country Manager - Italy

The OCS Specialist for Italy will be responsible for the clinical aspects of the Organ Care System (OCS Lung/Liver/Heart) and supports the use of the OCS in Italy and other countries/geographies as needed.

ESSENTIAL JOB RESPONSIBILITIES AND DUTIES INCLUDE:

• Following hands-on training and OCS Certification in all relevant organ platforms, will apply OCS knowledge during organ retrieval, preservation, transport and assessment according to TransMedics protocols and policies
• To the extent allowable by law, works full-time on a variable on-call schedule to ensure coverage of cases that may occur anytime, including nights, weekends and holidays.
• Travels as needed to clinical sites within EU transplant network and potentially other geographies to support OCS cases as described above.
• While supporting OCS cases, communicates regularly with the TransMedics EU Clinical Programs and Training Lead to relay real time updates and escalate issues
• Supports national and regional events by providing clinical expertise to the sales team, customers, and prospective customers
• Prepares (with support and review of senior colleagues) and presents internal case reviews following the use of OCS
• Manages equipment stored at logistics hub in Rome or Padua on a weekly basis (preventative maintenance, inventory counts and testing)
• May support site initiation, assist with refresher training and provide clinical guidance to clinical users
• Collaborates with cross-functional TransMedics departments in driving adoption of the OCS technology in the Italian market and potentially beyond
• Assists with delivering training to the sales team about OCS functionality
• Conducts literature analysis and presents findings to management
• Conducts market and competitive analysis
• May attend national and international congresses
• Performs other TransMedics tasks and duties as required

REQUIREMENTS:

• Must be fluent in written and spoken Italian and English
• Must reside close to one of the hubs
• Must hold a degree in Techniques of Cardiocirculatory Pathophysiology and Vascular Perfusion (or equivalent) plus at least 3 years of relevant experience in a clinical setting or BSN with experience in CVICU, CVOR, CATH LAB, ED, or Transplant or equivalent combination of education and experience
• Must be highly flexible and willing to support sites on nights, holidays and weekends, as needed
• Must be detail oriented with strong organizational skills
• Outstanding interpersonal and communication skills, with proven ability to establish and maintain long term trusted relationships (internally and externally)
• Excellent customer facing and customer engagement skills
• Strong work ethic and accountable for personal & organizational results
• Proven track record of working calmly and professionally in a fast-paced, high-pressure environment
• Ability to adjust to changing priorities.
• Computer literacy with Microsoft Office, Concur expense management