Attività alberghiera · Milano, Lombardia, Italia ·


Descrizione dell'offerta

Area: Front Desk

Location: Milano, IT

Mission The Night Manager will ensure the proper functioning of the department during the night hours, taking care and guaranteeing the complete satisfaction and safety of the Guests.

Responsibilities

Know and manage all Front Office operations (check‑in, check‑out, cash operations, etc.) in full operational autonomy.

Carry out administrative closure activities, according to company policies and procedures.

Proactively identify and manage issues to prevent complaints from Guests.

Ensure the health and safety of the hotel at night.

Print arrivals and departures scheduled for the following day.

Compile company reports and hand over to the following morning’s shift.

Qualifications

Professional knowledge of the English language; knowledge of other foreign languages will be considered a plus.

Good knowledge of Opera PMS.

Previous experience in the same position in hotels of the same category.

Reliability and problem‑solving skills.

Benefits

My MeliáRewards:

Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

My MeliáBenefits:

Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

The position can be classified at

level B2

of the National Collective Contract Turismo AICA, with an initial economic treatment not lower than the contractual minimums foreseen for the level that will be identified at the outcome of the selection (level B2: € 1.941,49 gross monthly).

The indicative Gross Annual Salary is between € 27.180,86 and € 30.000,04, in relation to the skills, experience gained, degree of autonomy, responsibilities and working conditions of the position.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.

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