Night Manager

We’re Hiring!

We are currently looking for a talented Night Manager (Portiere di Notte) to join our Opening Team at Palazzo Morrocchi Florence – A Stanley Collection Hotel.

Be part of something extraordinary from the very beginning. Palazzo Morrocchi by Stanley Collection, a new 5-star hotel in the heart of Florence, is opening its doors in November 2025 — and we’re building a passionate and professional team to bring this iconic property to life.

As a Night Manager (Portiere di Notte), you will be both the welcoming face of our hotel during overnight hours and the guardian of its financial and operational integrity. Balancing guest service with night-time accounting duties, you will ensure a seamless guest experience while accurately preparing the hotel’s daily reports and closing procedures.

Key Responsibilities:

• Greet and assist late-arriving guests with check-in, check-out, and concierge services, maintaining a warm and professional presence throughout the night.
• Perform nightly audit procedures, balancing daily transactions, verifying room charges, payments, and postings, and preparing financial reports for management.
• Ensure the accuracy of guest accounts, process all payment types, and manage reconciliations according to hotel and accounting standards.
• Act as the main point of contact for guests during overnight hours, promptly handling inquiries, special requests, and any service needs, also taking care of the Night Room Service.
• Monitor hotel safety and security during the night shift, reporting any irregularities and ensuring a calm and secure environment for guests and staff.
• Maintain front desk operations, including handling reservations, updating guest records, and preparing documentation for the following day’s shift.
• Support internal communication between departments by ensuring accurate handover notes and guest information.

Ideal Candidate Must Have:

• Strong communication and interpersonal skills.
• Fluent Italian and English (additional languages are a plus).
• A polished, professional appearance and demeanor.
• Previous experience in similar roles (Night Auditor / Front Desk) for at least 2 years.
• Familiarity with Opera Cloud (PMS) or similar systems is preferred.
• Strong numerical and organizational skills, with attention to detail.
• Ability to work independently, with problem-solving mindset and discretion.

What We Offer

• Contract as per CCNL Turismo, starting from November 2025.
• A dynamic work environment.
• The opportunity to be part of a luxury hospitality opening.

Please note: Accommodation is not provided.

If you are passionate about luxury hospitality, detail-oriented, and excited to take on a key role in our overnight operations, we would love to hear from you.

Apply now!

Interested candidates are invited to submit their CV, cover letter, and photo to: