Network Support Specialist

Network Technician (Freelance | Onsite IT Support) Job Description We are looking for Network Technicians to provide onsite IT and network support at the locations of a leading international retail client. This is a freelance, on-demand opportunity. Assignments will be allocated based on your geographic location and availability. Key Responsibilities -

Provide onsite IT and network support at customer locations. -

Diagnose and resolve network and connectivity issues. -

Install and replace routers, switches, Wi-Fi access points, and other IT equipment. -

Perform hardware upgrades and break/fix support. -

Complete service reports and update support tickets after each intervention. -

Collaborate with remote support teams to resolve technical issues. Requirements -

Minimum 2 years of experience in onsite IT support or network support. -

Strong knowledge of LAN/WAN, TCP/IP, DNS, DHCP, VLAN, Wi-Fi, and VPN. -

Experience with Cisco, HP, Aruba, Fortinet, or equivalent vendors. -

Excellent troubleshooting and communication skills. -

Valid driver's license and willingness to travel. -

Fluent in Italian. -

Good command of English (mandatory). Preferred Qualifications -

CCNA, CompTIA Network+, or an equivalent networking certification. -

Experience providing IT support for retail stores or retail environments. What We Offer -

Flexible freelance engagement with on-demand assignments. -

Competitive compensation for each service intervention. -

Regular assignment opportunities with customers. -

Opportunity to work with a leading international retail organization. -

Potential for a long-term working relationship. How to Apply Please share your CV in PDF format.