NET Application Support Engineer — Hybrid, Short Week

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Tuttavia, il bloccaggio di alcuni tipi di cookie può avere impatto sulla tua esperienza del sito e dei servizi che siamo in grado di offrire.Application Support Developer - .NET page is loaded## Application Support Developer - .NETlocations: Italy, Napoli: Italy, Cataniatime type: Light Fridayposted on: Offerta pubblicata 3 giorni fajob requisition id: JR We are **the leading Tech Company in Europe**, supporting digital innovation for over 45 years.We are committed to **bringing digital technology into every business****At CROSS SOLUTIONS, we are the true opportunity-enabler** of the Group, supporting all the Business Units in every country where we operate. Our mission is clear: to create unique value for our customers and Partners **by maximizing the synergic potential of all our products, with a specific focus on payments, tax and commercial credit, and micro-lending.** Our added value lies in making complexities simple, offering customers and Partners a single point of contact to access all resources and expertise. **We are the ideal partner for companies looking for comprehensive and integrated solutions** that can generate a concrete competitive advantage.Join an agile team where you can enhance your technical skills by participating in challenging and scalable projects in the field of software development.In a fast-paced development environment focused on growth and innovation, you will be responsible for translating requirements into code to create, improve and maintain high-quality software.**In particular, you will:*** Manage and resolve complex second-level incidents, performing root cause analysis, implementing code fixes, and documenting solutions with a continuous improvement mindset;* Develop and maintain components in C#/.NET, optimizing application logic on SQL Server (T-SQL, Stored Procedures);* Perform advanced debugging and troubleshooting on batch processes, SQL jobs, APIs, and Windows/Web services to ensure system stability and operational continuity;* Collaborate with development teams, DBAs, and stakeholders to assess impact, implement fixes, and support releases;* Enhance solution efficiency and resolution time by leveraging AI tools and contributing to the technical knowledge base.* At least 3/4 years of experience in the role;* Solid experience in C#/.NET development, with strong knowledge of OOP, exception handling, and debugging (Visual Studio);* Strong knowledge of SQL Server and T-SQL, including complex queries, performance optimization, and advanced Stored Procedures (CTE, triggers, UDFs);* Proven problem-solving skills, with the ability to analyze logs, stack traces, and quickly identify root causes;* Familiarity with version control systems (Git) and collaborative development workflows;* Experience with AI-assisted development (e.g., Copilot, ChatGPT, Claude), including the ability to critically evaluate outputs and effectively integrate them into the codebase;* Basic knowledge of prompt engineering applied to software development;* Degree in STEM disciplines;* Advanced proficiency in English (C1 level).**Nice to have:*** Knowledge of Microsoft web frameworks (ASP.NET MVC, Web API, Blazor);* Familiarity with Azure DevOps and CI/CD pipelines, including release management;* Experience with reporting and data extraction on SQL Server (e.g., SSRS);* Basic skills in automation (PowerShell) and experience in structured Help Desk / ticketing environments (Jira, Freshdesk, Zendesk).**growth mindset** and their ability to turn challenges into opportunities.* **ENTREPRENEURSHIP** - is the engine that drives us to excel, innovate and challenge ourselves for our own success and that of our company. We are proactive, responsible and customer- centric, always ready to question the status quo and achieve extraordinary results.* **INNOVATION** - is the guiding light that illuminates our path as we move through an environment full of different experiences, knowledge and perspectives. We are not afraid of making mistakes; we work in an environment that is fertile for the development of innovative solutions.* **INCLUSION** - is the sentiment that guides our relationships amongst individuals, each of whom has a different history and experience. We advocate for an inclusive work environment that values each person's unique characteristics.We believe that**by creating value**for our people, we promote**a culture of excellence, innovation and ethical and responsible business practices.**We are a **tech company**, and our approach to work is far from being conventional! **We believe in a dynamic environment where innovation, growth and wellbeing intertwine every day.**Here, work isnot just a set of tasks, but an opportunity to express talent, experiment and make a difference.* **WELLBEING:**we have a short working week! You will not work on Friday afternoons, allowing you to devote time to your personal interests. To help you do this, we offer a welfare plan tailored to your needs, with many services and benefits for your wellbeing.* **FLEXIBILITY:**we believe in mutual trust! You won't clock in and out, and you'll work in a flexible, hybrid way. And to make it easier for you, we'll give you everything you need to be productive and connected remotely.* **DEVELOPMENT AND GROWTH:**we invest in people! You'll take part in a personalised development programme to build your skills and contribute to the achievement of the company's goals.* **DIVERSITY AND INCLUSIVITY:**we value differences! You will work in an inclusive environment based on collaboration and respect. Our leadership is focused on trust and the growth of each talent.* **IMPACT:**we work with pride! We are committed to creating shared value: for our customers, our partners and the community. In every project, we focus on sustainability and innovation.**Location**: Napoli or Catania.
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