National Key Account Manager
Descrizione dell'offerta
Job Description:
At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology, and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world.
Our Commercial teams collaborate as trusted partners with patient groups, clinicians, policy makers and the scientific community to identify and develop new opportunities to help patients. Customer centric, we offer an empowering, entrepreneurial culture – and a place to thrive and grow.
Ferring+You
As a National Key Account Manager , you will play a strategic role in driving sustainable growth, ensuring optimal access, and securing the availability of the Ferring pharmaceutical portfolio across Italy. You will be responsible for building and leading high-impact partnerships with key stakeholders across retail and hospital channels, identifying new business opportunities, and developing tailored, value-based solutions that maximize patient access and business performance.
You will contribute to the successful implementation of Ferring’s products and services across the entire portfolio, covering the following therapeutic areas: Gastroenterology, Fertility, Gynecology, Urology / Pediatrics, Specialties.
You will collaborate closely with cross-functional teams, including Marketing, Medical Affairs, Market Access, Customer Service, Tender Office, and Sales, to deliver value to customers. Your role will involve analyzing market trends, understanding customer needs, and positioning Ferring’s offerings to provide effective, tailored, and value-added solutions.
A strong customer-centric approach and the ability to build trust and credibility with customers and stakeholders are essential for success in this role. This position offers an exciting opportunity to be part of a fast-paced and innovative environment, where your contributions will directly impact the growth and success of the company.
The successful candidate will report to the Head of Sales and must be based in Milan or Rome.
Your day at Ferring
The National Key A ccount Manager role is critical in ensuring the long-term success of our business by maintaining strong partnerships with healthcare providers, hospitals, and other stakeholders. This role focuses on medium- to long-term planning and face-to-face selling of a variety of products, services, and solutions across multiple therapeutic areas for a defined group of key clients.
The ideal candidate will have a deep understanding of the pharmaceutical industry, distribution channel, excellent communication skills, and a proven track record in account management and sales . The role requires a strong customer-centric approach , the ability to build trust and credibility with clients, and the capacity to deliver tailored, value-added solutions.
Key Responsibilities:
- Develop and maintain active relationships with all major Italian wholesalers and pharmacy chain to ensure optimal listing, assortment, and availability of the Ferring portfolio
- Ensure end-to-end product availability across all sales channels in retail by strengthening wholesaler partnerships and in hospital guaranteeing regional access, maintaining relationships with key hospital pharmacists, and coordinating tender activities while developing strategies together with Area Managers and the Head of Sales
- Develop, define, and execute the product assortment strategy for the Ferring portfolio, aligned with Ferring’s business objectives and brand priorities
- Develop and maintain relationships with key clients and stakeholders
- Identify and pursue new business opportunities
- Create and implement strategic account plans
- Monitor market trends and competitor activity
- Negotiate contracts and manage account budgets
- Map and manage strategic accounts (e.g., hospitals, local health authorities, reference centers, distributors)
- Plan customized strategies for each key client
- Monitor budgets and public tenders
- Negotiate commercial terms in compliance with applicable regulations
- Provide regular reports on account performance
Experience Required:
- Mandatory experience managing relationships with Wholesalers, hospitals, healthcare providers, and other stakeholders
- Proven experience in Key or Strategic Account Management within pharmaceuticals or healthcare
- Track record in sales strategy development, consultative selling, negotiation, and account growth
- Familiarity with market analysis, budget monitoring, and public tender processes
- Ability to work with cross-functional teams (Sales, Marketing, Medical, CommEx)
- Proficiency in CRM systems and digital tools
- Proficiency in english
- Strong understanding of the Italian retail, pharmacy, and hospital market, including key wholesalers, pharmacy chains, and regional access pathways
- Ability to analyze clinical and economic data to inform account strategies
People come first at Ferring
- Get inspired from our commitment to advocate for everyone’s right to build a family, no matter who you are, where you live or who you love
- Our inclusive support package – “Building Families at Ferring” provides equal and accessible policies for all employees who wish to start their family journey, ensuring a global standard, irrespective of location and role. Parental leave for both birthing and non-birthing parents
- Extended support on family building journey
Behind our purpose… There’s you
If our mission and your vision are aligned, please apply!
We strive to build and maintain an inclusive and diverse workplace with equal opportunities and mutual respect for all employees regardless of their background and socioeconomic status.
Note to agencies: this search is being managed by Ferring’s Talent Acquisition team. Kindly do not send us spontaneous profiles.
Location: Ferring Italy