Milano: CX & Revenue Growth Leader
Descrizione dell'offerta
A leading firm in customer solutions seeks a Head of Customer Experience in Milano. The role involves building and scaling Customer Success and Support functions while focusing on customer retention, satisfaction, and revenue through data-driven strategies. Ideal candidates will have 5–8+ years of experience in SaaS or fintech, with expertise in creating effective customer experience frameworks and strong analytical skills. Join us to turn Customer Experience into a competitive advantage.
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