MICE Sales Senior Executive

Mangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle. Reflecting our commitment to excellence and international recognition, two of our resorts proudly belong to the prestigious Autograph Collection by Marriott, while one is part of the refined Curio Collection by Hilton.

Job description

To expand our commercial team, we are looking for a Sales Senior Executive, Groups & MICE with proven experience in the sector and a strong aptitude for creating effective and competitive commercial proposals.

Main Responsibilities:

• Prepare detailed quotations for MICE events (meetings, conferences, incentives, banquets, team-building activities), ensuring accuracy, competitiveness, and compliance with company guidelines.
• Analyze requests from clients, agencies, and DMCs, identifying tailored solutions and proposing configurations for spaces, F&B services, setups, rooms, and ancillary activities.
• Manage the entire commercial proposal cycle, from receiving the request to cost definition and presenting the quotation to the client, until preparation of the contract.
• Upload the completed quotation into the internal management system in accordance with company procedures.
• Collaborate with operational departments (Booking, F&B, Events, Revenue Management) to ensure feasibility and optimize profitability.
• Manage communications and timely follow-ups on sent proposals, maintaining strong relationships with corporate clients, agencies, and partners.
• Constantly update the CRM and contribute to internal reporting on the performance of the Leisure segment.
• Monitor competitors, market trends, and rates, contributing to the definition of the company’s MICE commercial strategy and suggesting innovative actions.
• Participate in trade fairs, workshops, and site inspections when required .

Requirements

• Minimum 5 years’ experience in Sales or Event/Booking Office roles, preferably in 4*/5* hotels or properties with a strong MICE focus.
• Excellent costing and pricing skills for hotel services.
• Strong aptitude for managing complex and multi-level quotations.
• Advanced knowledge of hotel management systems and event management software (e.g., Opera Cloud, Delphi, Cvent).
• Familiarity with CRM systems and Microsoft Office .
• Excellent interpersonal and communication skills, with a strong sales and customer-oriented mindset.
• Strong proficiency in English (knowledge of an additional language is highly valued).
• Readiness to travel for business needs.
• An active portfolio of B2B, MICE, leisure, and corporate contacts is highly valued.

What We Offer

• A stable contract and competitive salary based on experience, with the possibility of performance-related bonuses.
• Integration into a dynamic and growing hotel group.
• A collaborative work environment focused on professional development.
• Opportunities to participate in special projects, international trade fairs, and industry events.
• Discounts on stays and F&B services at our partner hotels.