Member Services Coordinator

Tenuta Toscana

is searching for a

MEMBER SERVICES COORDINATOR

Tenuta Toscana, nestled in the heart of the Tuscan countryside, is seeking a Member Services Coordinator who will assist with greetings, reservations, and overall member experience and satisfaction.

Main duties and responsibilities

• Meet members/guests upon arrival and departure and greet them by name.
• Create and maintain member profiles and preferences.
• Create itineraries, coordinate transportation needs, reservations, and activities for members, guests, and visitors and with appropriate departments or vendors.
• Create and update list of trusted local area vendors, stores, and services to recommend to members/guests when requested.
• Answer incoming Club phones and