Medical Assistant Float

At Hometown Urgent Care, we are dedicated to providing exceptional healthcare services with a focus on patient care and well‑being. Our team is committed to delivering quality care in a supportive and dynamic environment that encourages professional growth and development. Join us in making a positive impact on healthcare delivery as we strive for excellence in patient service.

Overview As a Medical Assistant at Hometown Urgent Care, you will play a crucial role in supporting healthcare delivery by assisting healthcare professionals in various clinical and administrative tasks. Your contribution will be vital in ensuring the safety, welfare, and comfort of our patients. Please note this will require shifts at all 3 locations, Parma, Berea and Garfield Heights.

Duties

Responsible for taking patient history and obtaining vital signs

Perform basic testing or screenings such as vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing

Perform necessary phlebotomy for collection of laboratory samples

Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue, and culture samples

Able to perform subcutaneous, intradermal, and intramuscular injections and accurately complete paperwork according to policy for that procedure

Perform point of care testing such as strep, mono, glucose, influenza, urine pregnancy, urinalysis, blood glucose levels

Dispense and document medications and other treatment modalities

Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave

Schedule and coordinate necessary records for ancillary care for patients

Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/orthoglass preparation)

Perform occupational medicine testing such as urine drug screens, breath alcohol testing, audiogram, and DOT physicals

Maintain confidentiality with all patient information (HIPAA)

Ensures equipment is in working order. Reports equipment malfunctions to manager

Logs laboratory procedures completed. Processes related paperwork using computer equipment as directed

Responsible for patient call backs, scheduling physician referrals; specialist’s referrals and pharmacy issues; and patient’s education

Maintains examination rooms, sterilization of equipment and stocks necessary medical supplies

Performs duties to ensure good patient flow

Registration duties: explain to patients’ accepted insurances and those out of network and knowledgeable of all pricing. Properly collect and record payments, complete registration screen in a timely manner

Travel to care centers within designated region

Protects patients’ rights by maintaining confidentiality of personal information

Cleans and stocks the site with other members of the team

Training other team members

Additional job responsibilities may be assigned

Qualifications

1-2 years previous experience working in a physician practice or clinic setting is preferred

Basic computer skills, including the use of Electronic Medical Records (EMR)

Ability to function independently without close supervision, and to consistently exercise discretion and the highest level of good clinical and other professional judgment

Ability to complete and maintain CPR certification

Benefits

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

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