Manager I, Operations - GDL

When you join Amazon as an Area Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Amazon is looking for high‑potential leaders, who are ready to own their impact in Amazon Operations as an entry‑level manager working to be the most customer‑centric company on earth. You will have your leadership capacity stretched to its full potential. As a front‑line leader, you will have an opportunity to truly invest in others and develop a people‑focused leadership style, while mastering the tools, processes, and operations that have created the most customer‑centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self‑starter, join our team in Amazon Operations.

Job Specifics

• This role is fully onsite and requires flexibility to work and rotate shifts: weekends, holidays, and/or overnight shifts.
• Ability to work overtime both in peak season and as needed.

A Day in the Life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency.

Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide‑scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analyzing data and performance metrics with leaders in your business area, and discussing the operational pros and cons of technical improvements with engineers.

About the Team

Amazon Logistics (AMZL) handles ‘last mile’ delivery duties in partnership with third‑party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible.

Key Responsibilities

• Manage daily inventory control, quality assurance and capacity activities for the warehouse.
• Lead best stow and picking practices, and capacity management inside the warehouse.
• Analyze data and performance metrics to make decisions and plan for operational improvements.
• Coordinate with teams and external partners to meet customer demands and retention targets.

Basic Qualifications

• Completed Bachelor’s Degree or 2+ years in a Bachelor’s Degree program in Supply Chain, Logistics, Industrial Engineering, Engineering, or related field, or graduated within the last 12 months.
• Knowledge of Microsoft Office Excel (pivot tables, VLOOKUP, charts).
• Intermediate knowledge of English.
• Fluent Spanish.

Preferred Qualifications

• Experience using Lean manufacturing methodologies.
• 1+ years’ experience in a role with similar responsibilities.
• Previous experience in Project Management.
• Experience managing department KPIs and driving results.
• Logistics background from Operations environment, preferably from First‑Middle Mile Ops.
• Advanced English proficiency.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: March 6, 2026 (Updated 11 days ago)

Posted: February 1, 2026 (Updated 12 days ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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