Major Incident Lead - ITIL & Incident Command

A major incident management service provider in Italy is seeking a skilled Major Incident Manager. This role involves coordinating and managing major incidents to ensure swift resolution and effective stakeholder communication. Candidates should have a bachelor's degree in Computer Science or a related field, alongside 1-3 years of experience and a strong grasp of ITIL best practices. Excellent communication skills in English and German are essential. This position offers an opportunity to enhance systems operation and ensure quality incident management.
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