Descrizione dell'offerta
We are recruiting for the position of Booking Agent to enhance the operational efficiency of our office and ensure guests receive excellent service from the booking phase to the completion of their experience at our Hotel.
Main Tasks and Responsibilities
Answering inbound calls, messages, and emails for bookings and information requests
Understanding and managing customer needs
Assigning rooms
Liaising with agencies and tour operators
Drafting contracts
Managing and monitoring rates
Ability to generate quotes and ensure the best solution for the client
Proficiency in management systems such as Simple Booking and Scrigno
Good knowledge of major OTAs (e.g., Booking.com, Expedia)
Proficiency in the Microsoft Office suite
Requirements
High school diploma or degree in hospitality or tourism management
Previous experience in the role, preferably in 4- or 5-star hotels
Flexibility in work shifts
Problem-solving abilities
Proficiency in English (knowledge of additional languages will be an advantage)
We Offer
Seasonal contract
Training, professional, and personal growth in a dynamic environment
Candidates are encouraged to review our privacy policy
and to provide only personal data relevant to the position for which the selection process is being conducted.
We are recruiting for the position of Front Desk Receptionist, the ideal candidate has excellent interpersonal and communication skills. This role responds to a wide variety of guest requests by accurately assessing the guest needs and requests while adding personal recommendations and touches to achieve maximum customer satisfaction.
Main Tasks and Responsibilities
Welcome and register hotel guests
Give guests all information regarding hotel facilities, hours of operation, key personnel, special activities and functions in the hotel
Arrange luggage to be delivered to guest room
Issue keys, explaining method of payment, upselling, maintaining balanced bank
Utilize the guest history programme to ensure maximum accuracy and recognition
Update guest special preferences such as special occasion comments, high floor requests, housekeeping preferences, dietary restrictions etc.
Handle guest inquiries and requests in person, by telephone, via email or our social media chats
Utilize the computer system in retrieving and updating room reservations
Manage the inventory and allocating rooms to incoming and future reservations
Communicate housekeeping what rooms are needed to be prioritized, or any room allocation changes
Other duties as assigned
Excellent customer service and interpersonal skills
Excellent writing and communication skills in English and Italian (knowledge of other languages is a plus)
Command of digital technologies and computer systems, ability to learn multiple computer software and accurately input information into the systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to prioritize, organize and follow up
Requirements
Previous luxury hotel front desk and or reservations hospitality experience is strongly preferred
Candidates with a degree in hospitality, or similar, are preferred
We Offer
The successful candidate will receive prior training with experts of the sector
Career opportunities
Availability of company housing
Candidates are encouraged to review our privacy policy
and to provide only personal data relevant to the position for which the selection process is being conducted.
We are recruiting for the position of Night Auditor, and the ideal candidate has excellent interpersonal and communication skills.
Requirements
High School Diploma or equivalent (Preferred)
Strong customer service and interpersonal skills
Knowledge and organization of the guest journey from booking to departure
Previous experience with cash handling procedures
Ability to manage check-in and check-out processes, including related cash transactions
Motivation and enthusiasm for work
Teamwork orientation
Proficiency in English and at least one additional language (French, German, or Spanish)
Problem-solving skills and a proactive approach
Availability to work shifts
We Offer
Development and training activities with industry experts
Career opportunities
A welcoming and stimulating work environment
Availability of company housing
Availability
Night shifts
Candidates are encouraged to review our privacy policy
and provide only personal data relevant to the position for which the selection is open.
We are recruiting for the position of Maître, the ideal candidate is willing to provide an authentic luxury experience to the guests of our restaurant.
Main Tasks and Responsibilities
Deliver personalized experiences to the guests of our restaurant according to our service standards
Manage and supervise restaurant staff in everyday operations according to our standards and procedures
Ensure that top quality standards of service is met
Anticipate and identify the true need of each client and handle guest complaints
Manage reservations also through online tools and encourage guests to share their best experience on social media
Other duties as assigned
Excellent organizational and planning skills
Ability to be a team-leader and supervisor, strong interpersonal skills
Excellent writing and communication skills in English and Italian (knowledge of other languages is a plus)
Command of digital technologies
Requirements
Proven professional experience in a luxury hotel within the same role
Knowledge of Italian cuisine and Italian and international wines
We Offer
The successful candidate will receive prior training with experts of the sector
Seasonal contract
Career opportunities
Availability of company housing
Candidates are encouraged to review our privacy policy
and to provide only personal data relevant to the position for which the selection process is being conducted.
We are recruiting for the position of Chef de Rang. The ideal candidate is willing to provide an authentic luxury experience to the guests of our restaurant.
Main Tasks and Responsibilities
Deliver personalized experiences to the guests of our restaurant according to our service standards
Ensure that top quality standards of service is met
Anticipate and identify the true need of each client and handle guest complaints
Encourage guests to share their best experience on social media
Other duties as assigned
Excellent organizational and planning skills
Strong interpersonal skills
Excellent writing and communication skills in English and Italian (knowledge of other languages is a plus)
Requirements
Proven professional experience in working in Food & Beverage in a luxury hotel is strongly preferred
Knowledge of Italian cuisine and Italian and international wines
We Offer
The successful candidate will receive prior training with experts of the sector
Seasonal contract according to the C.C.N.L. Tourism Sector
Career opportunities
Availability of company housing
Candidates are encouraged to review our privacy policy
and to provide only personal data relevant to the position for which the selection process is being conducted.
We are recruiting for the position of Chef de Partie for our gourmet restaurant Cala Luna, recommended by the Michelin Guide. The ideal candidate possesses talent and passion for delivering the highest culinary standards, ensuring that the gastronomic offering is at the heart of our guests’ experience.
Main Tasks and Responsibilities
Prepare dishes according to customer orders, following production requirements.
Adhere to the service standards, quality, procedures, and policies of Hotel Le Calette.
Ensure compliance with hygiene, health, and safety regulations.
Collaborate daily with other team members to guarantee flawless execution of the final product.
Proper use and cleaning of all kitchen tools and equipment.
Share ideas, opinions, and suggestions to improve the work environment.
Skills
Culinary skills.
Attention to detail and a strong work ethic.
Ability to work harmoniously with colleagues and supervisors.
Requirements
Previous experience in the same role, preferably in luxury restaurants.
Knowledge of Italian, basics of Italian cuisine, and local products.
We Offer
Development and training activities with industry experts.
Seasonal contract.
Career opportunities.
Candidates are encouraged to review our privacy policy
and provide only personal data relevant to the position for which the selection process is being conducted.
We are recruiting for the position of Commis Chef for our gourmet restaurant Cala Luna, recommended by the Michelin Guide. The ideal candidate possesses talent and passion for delivering the highest culinary standards, ensuring that the gastronomic offering is at the heart of our guests’ experience.
Main Tasks and Responsibilities
Prepare dishes according to customer orders, following production requirements
Adhere to the service standards, quality, procedures, and policies of Hotel Le Calette
Ensure compliance with hygiene, health, and safety regulations
Collaborate daily with other team members to guarantee flawless execution of the final product
Proper use and cleaning of all kitchen tools and equipment
Share ideas, opinions, and suggestions to improve the work environment
Skills
Culinary skills
Attention to detail and a strong work ethic
Ability to work harmoniously with colleagues and supervisors
Requirements
Previous experience in the same role, preferably in luxury restaurants
Knowledge of Italian
Understanding of the basics of Italian cuisine and local products
Commitment to personal development
We Offer
Development and training activities with industry experts
Career opportunities
Candidates are encouraged to review our privacy policy
and provide only personal data relevant to the position for which the selection process is being conducted.
We are recruiting for the position of Intern Assistant Chef for the restaurants of Hotel Le Calette. The ideal candidate possesses talent and passion for assisting the commis chef and delivering the highest culinary standards, ensuring that the gastronomic offering is at the heart of our guests’ experience.
Main Tasks and Responsibilities
Prepare dishes according to customer orders, following production requirements
Adhere to the service standards, quality, procedures, and policies of Hotel Le Calette
Ensure compliance with hygiene, health, and safety regulations
Collaborate daily with other team members to guarantee flawless execution of the final product
Proper use and cleaning of all kitchen tools and equipment
Share ideas, opinions, and suggestions to improve the work environment
Skills
Culinary skills
Attention to detail and a strong work ethic
Ability to work harmoniously with colleagues and supervisors
Requirements
Previous experience in the same role
Knowledge of Italian
Understanding of the basics of Italian cuisine and local products
Commitment to personal development
We Offer
Development and training activities with industry experts
Career opportunities
Availability of company housing
Employment Type: Full-time Work Schedule
Shifts
Candidates are encouraged to review our privacy policy
and provide only personal data relevant to the position for which the selection process is being conducted.
We are recruiting for the position of Pastry Chef for our gourmet restaurant Cala Luna, recommended by the Michelin Guide.The ideal candidate has talent and passion for delivering the highest standards in classic Sicilian pastry preparations.
Main Tasks and Responsibilities
Expertise in pastry preparation (both fresh and baked goods) and the use of related equipment
Ensure compliance with hygiene, health, and safety regulations
Collaborate daily with other team members to guarantee flawless execution of the final product
Proper use and cleaning of all kitchen tools and equipment
Share ideas, opinions, and suggestions to improve the work environment
Skills
Technical expertise
Proficiency in using pastry equipment
Attention to detail and a strong work ethic
Ability to work harmoniously with colleagues and supervisors
Requirements
Previous experience in the same role
Knowledge of the fundamentals
#J-18808-Ljbffr
Main Tasks and Responsibilities
Answering inbound calls, messages, and emails for bookings and information requests
Understanding and managing customer needs
Assigning rooms
Liaising with agencies and tour operators
Drafting contracts
Managing and monitoring rates
Ability to generate quotes and ensure the best solution for the client
Proficiency in management systems such as Simple Booking and Scrigno
Good knowledge of major OTAs (e.g., Booking.com, Expedia)
Proficiency in the Microsoft Office suite
Requirements
High school diploma or degree in hospitality or tourism management
Previous experience in the role, preferably in 4- or 5-star hotels
Flexibility in work shifts
Problem-solving abilities
Proficiency in English (knowledge of additional languages will be an advantage)
We Offer
Seasonal contract
Training, professional, and personal growth in a dynamic environment
Candidates are encouraged to review our privacy policy
and to provide only personal data relevant to the position for which the selection process is being conducted.
We are recruiting for the position of Front Desk Receptionist, the ideal candidate has excellent interpersonal and communication skills. This role responds to a wide variety of guest requests by accurately assessing the guest needs and requests while adding personal recommendations and touches to achieve maximum customer satisfaction.
Main Tasks and Responsibilities
Welcome and register hotel guests
Give guests all information regarding hotel facilities, hours of operation, key personnel, special activities and functions in the hotel
Arrange luggage to be delivered to guest room
Issue keys, explaining method of payment, upselling, maintaining balanced bank
Utilize the guest history programme to ensure maximum accuracy and recognition
Update guest special preferences such as special occasion comments, high floor requests, housekeeping preferences, dietary restrictions etc.
Handle guest inquiries and requests in person, by telephone, via email or our social media chats
Utilize the computer system in retrieving and updating room reservations
Manage the inventory and allocating rooms to incoming and future reservations
Communicate housekeeping what rooms are needed to be prioritized, or any room allocation changes
Other duties as assigned
Excellent customer service and interpersonal skills
Excellent writing and communication skills in English and Italian (knowledge of other languages is a plus)
Command of digital technologies and computer systems, ability to learn multiple computer software and accurately input information into the systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to prioritize, organize and follow up
Requirements
Previous luxury hotel front desk and or reservations hospitality experience is strongly preferred
Candidates with a degree in hospitality, or similar, are preferred
We Offer
The successful candidate will receive prior training with experts of the sector
Career opportunities
Availability of company housing
Candidates are encouraged to review our privacy policy
and to provide only personal data relevant to the position for which the selection process is being conducted.
We are recruiting for the position of Night Auditor, and the ideal candidate has excellent interpersonal and communication skills.
Requirements
High School Diploma or equivalent (Preferred)
Strong customer service and interpersonal skills
Knowledge and organization of the guest journey from booking to departure
Previous experience with cash handling procedures
Ability to manage check-in and check-out processes, including related cash transactions
Motivation and enthusiasm for work
Teamwork orientation
Proficiency in English and at least one additional language (French, German, or Spanish)
Problem-solving skills and a proactive approach
Availability to work shifts
We Offer
Development and training activities with industry experts
Career opportunities
A welcoming and stimulating work environment
Availability of company housing
Availability
Night shifts
Candidates are encouraged to review our privacy policy
and provide only personal data relevant to the position for which the selection is open.
We are recruiting for the position of Maître, the ideal candidate is willing to provide an authentic luxury experience to the guests of our restaurant.
Main Tasks and Responsibilities
Deliver personalized experiences to the guests of our restaurant according to our service standards
Manage and supervise restaurant staff in everyday operations according to our standards and procedures
Ensure that top quality standards of service is met
Anticipate and identify the true need of each client and handle guest complaints
Manage reservations also through online tools and encourage guests to share their best experience on social media
Other duties as assigned
Excellent organizational and planning skills
Ability to be a team-leader and supervisor, strong interpersonal skills
Excellent writing and communication skills in English and Italian (knowledge of other languages is a plus)
Command of digital technologies
Requirements
Proven professional experience in a luxury hotel within the same role
Knowledge of Italian cuisine and Italian and international wines
We Offer
The successful candidate will receive prior training with experts of the sector
Seasonal contract
Career opportunities
Availability of company housing
Candidates are encouraged to review our privacy policy
and to provide only personal data relevant to the position for which the selection process is being conducted.
We are recruiting for the position of Chef de Rang. The ideal candidate is willing to provide an authentic luxury experience to the guests of our restaurant.
Main Tasks and Responsibilities
Deliver personalized experiences to the guests of our restaurant according to our service standards
Ensure that top quality standards of service is met
Anticipate and identify the true need of each client and handle guest complaints
Encourage guests to share their best experience on social media
Other duties as assigned
Excellent organizational and planning skills
Strong interpersonal skills
Excellent writing and communication skills in English and Italian (knowledge of other languages is a plus)
Requirements
Proven professional experience in working in Food & Beverage in a luxury hotel is strongly preferred
Knowledge of Italian cuisine and Italian and international wines
We Offer
The successful candidate will receive prior training with experts of the sector
Seasonal contract according to the C.C.N.L. Tourism Sector
Career opportunities
Availability of company housing
Candidates are encouraged to review our privacy policy
and to provide only personal data relevant to the position for which the selection process is being conducted.
We are recruiting for the position of Chef de Partie for our gourmet restaurant Cala Luna, recommended by the Michelin Guide. The ideal candidate possesses talent and passion for delivering the highest culinary standards, ensuring that the gastronomic offering is at the heart of our guests’ experience.
Main Tasks and Responsibilities
Prepare dishes according to customer orders, following production requirements.
Adhere to the service standards, quality, procedures, and policies of Hotel Le Calette.
Ensure compliance with hygiene, health, and safety regulations.
Collaborate daily with other team members to guarantee flawless execution of the final product.
Proper use and cleaning of all kitchen tools and equipment.
Share ideas, opinions, and suggestions to improve the work environment.
Skills
Culinary skills.
Attention to detail and a strong work ethic.
Ability to work harmoniously with colleagues and supervisors.
Requirements
Previous experience in the same role, preferably in luxury restaurants.
Knowledge of Italian, basics of Italian cuisine, and local products.
We Offer
Development and training activities with industry experts.
Seasonal contract.
Career opportunities.
Candidates are encouraged to review our privacy policy
and provide only personal data relevant to the position for which the selection process is being conducted.
We are recruiting for the position of Commis Chef for our gourmet restaurant Cala Luna, recommended by the Michelin Guide. The ideal candidate possesses talent and passion for delivering the highest culinary standards, ensuring that the gastronomic offering is at the heart of our guests’ experience.
Main Tasks and Responsibilities
Prepare dishes according to customer orders, following production requirements
Adhere to the service standards, quality, procedures, and policies of Hotel Le Calette
Ensure compliance with hygiene, health, and safety regulations
Collaborate daily with other team members to guarantee flawless execution of the final product
Proper use and cleaning of all kitchen tools and equipment
Share ideas, opinions, and suggestions to improve the work environment
Skills
Culinary skills
Attention to detail and a strong work ethic
Ability to work harmoniously with colleagues and supervisors
Requirements
Previous experience in the same role, preferably in luxury restaurants
Knowledge of Italian
Understanding of the basics of Italian cuisine and local products
Commitment to personal development
We Offer
Development and training activities with industry experts
Career opportunities
Candidates are encouraged to review our privacy policy
and provide only personal data relevant to the position for which the selection process is being conducted.
We are recruiting for the position of Intern Assistant Chef for the restaurants of Hotel Le Calette. The ideal candidate possesses talent and passion for assisting the commis chef and delivering the highest culinary standards, ensuring that the gastronomic offering is at the heart of our guests’ experience.
Main Tasks and Responsibilities
Prepare dishes according to customer orders, following production requirements
Adhere to the service standards, quality, procedures, and policies of Hotel Le Calette
Ensure compliance with hygiene, health, and safety regulations
Collaborate daily with other team members to guarantee flawless execution of the final product
Proper use and cleaning of all kitchen tools and equipment
Share ideas, opinions, and suggestions to improve the work environment
Skills
Culinary skills
Attention to detail and a strong work ethic
Ability to work harmoniously with colleagues and supervisors
Requirements
Previous experience in the same role
Knowledge of Italian
Understanding of the basics of Italian cuisine and local products
Commitment to personal development
We Offer
Development and training activities with industry experts
Career opportunities
Availability of company housing
Employment Type: Full-time Work Schedule
Shifts
Candidates are encouraged to review our privacy policy
and provide only personal data relevant to the position for which the selection process is being conducted.
We are recruiting for the position of Pastry Chef for our gourmet restaurant Cala Luna, recommended by the Michelin Guide.The ideal candidate has talent and passion for delivering the highest standards in classic Sicilian pastry preparations.
Main Tasks and Responsibilities
Expertise in pastry preparation (both fresh and baked goods) and the use of related equipment
Ensure compliance with hygiene, health, and safety regulations
Collaborate daily with other team members to guarantee flawless execution of the final product
Proper use and cleaning of all kitchen tools and equipment
Share ideas, opinions, and suggestions to improve the work environment
Skills
Technical expertise
Proficiency in using pastry equipment
Attention to detail and a strong work ethic
Ability to work harmoniously with colleagues and supervisors
Requirements
Previous experience in the same role
Knowledge of the fundamentals
#J-18808-Ljbffr
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