Loss Prevention Associate

Hours: Full Time (40 hours per week). Flexibility: Fixed term (possibility of conversion into permanent). Includes night shifts, weekends, and public holidays.

Key Responsibilities

• Monitoring and detecting suspicious activity to deter shoplifting and theft according to company protocol.
• Processing shoplifters in line with company protocol and UK law.
• Ensuring store remains safe by reporting hazards.
• Supporting accurate stock inventory and identifying discrepancies.
• Monitoring tills and money management procedures; ensuring team members understand and follow company rules.
• Documenting and reporting security incidents, including accidents and thefts, according to company guidelines.
• Investigating potential violations of company policy or procedures by staff, ensuring fair and confidential handling.
• Working closely with store teams and management to promote a loss‑aware culture, educating team members on stock loss reduction and safety awareness.
• Monitoring deliveries, write‑offs, and product transfer procedures.

Training & Growth Opportunities

• On‑the‑job training to build customer service and store operation skills with hands‑on trainers.
• Classroom training to learn company values, history, and best practices.
• Digital learning tools to learn at your own pace and boost product knowledge and standards.
• Supportive culture with 4 promotion opportunities each year.

Requirements

• High standards of personal presentation, conduct, and behaviour.
• Demonstrates enthusiasm and passion for the UNIQLO brand.
• Team player who actively participates in team events.
• Initiative to resolve problems.
• Actively seeks information and feedback to improve own performance and development.
• Good interpersonal skills.
• Strong verbal and written communication skills.
• Basic knowledge of computer applications (e.g., Excel, Word, PowerPoint).
• Can remain flexible in line with business requirements, including nights and weekends.
• Able to work effectively under pressure.
• Can create an energetic atmosphere.

Benefits

• Promotion and pay increase opportunities every 3 months.
• Highly competitive compensation.
• Structured skill assessment, feedback, and personalized training plan.
• Inclusive, collaborative team environment.

Equal Employment Opportunity

UNIQLO is an inclusive employer and welcomes applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities or background.