Logistics Systems Specialist
Descrizione dell'offerta
Logistics Systems Specialist (WMS Super User) – Join IKEA’s logistics team to support and improve our warehouse operations.
We are looking for a Logistics Systems Specialist to translate warehouse processes into system setups, support daily operations, and help design new configurations to make our workflows even more efficient. In this role you will work directly with the Warehouse Management System (WMS) – the digital backbone of our warehouse – and collaborate with stakeholders across the organization.
Responsibilities
- Maintain, configure, and improve the WMS to reflect and support warehouse operations.
- Monitor KPIs and identify opportunities for improvement.
- Provide training and support to warehouse users, ensuring effective system adoption.
- Manage testing and system releases to keep the WMS up to date.
- Act as the first point of contact for end‑user requests, coordinating with the IT Helpdesk to ensure timely issue resolution.
Qualifications
- Degree in Management Engineering, Economics, Mathematics, Analysis, or a similar field.
- Strong interest in Logistics and Warehouse Operations.
- Analytical mindset and problem‑solving skills.
- Ability to communicate with different stakeholders.
- Team‑player with good professional relationship skills.
- Excellent knowledge of Office Suite (especially Excel and Power BI).
- English level: B2 or higher.
- Knowledge of SQL language is a plus.
About the Team
We’re the team behind the scenes that makes IKEA products available to millions of people. Using our supply chain expertise, we balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. We’re passionate about improving the customer experience together.
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