Logistics Coordinator

Reschio E-Commerce & Collections project is a unique reality that blends craftsmanship, elegance, and a sustainable, contemporary lifestyle. To support the growth of this ambitious project, we are looking for an experienced and highly organized E-Commerce Logistics Coordinator to join our fast-paced and expanding team.

Main duties and responsibilities:

• Monitor warehouse stock levels and ensure timely product restocking;
• Organize shelving and optimize the handling, preparation, and movement of goods; setting up spaces and shelving, improving the general layout of the warehouse to optimise product picking, preparing incoming and outgoing orders.
• Manage daily outbound shipments, collaborate with couriers and freight forwarders, and act as the main point of contact for all logistics partners, continuously working to improve delivery costs and timelines;
• Track shipped orders and manage return processes; coordinate with the sales team to follow up on in-progress or partially fulfilled orders;
• Handle incoming supplier orders, verify deliveries and packing slips; oversee customer returns, restocking, and coordinate with the finance team to process refunds;
• Use order management and inventory systems daily, including regular use of barcode scanning tools;
• Identify and propose improvements to the overall logistics workflow, including storage, picking, and shipping procedures;
• Prepare KPI reports to monitor performance;
• Collaborate closely with the Purchasing, Customer Care, and Finance teams to ensure accurate and timely flow of goods, order updates, and refund processing.

Main skills and competencies required:

• Minimum of 2 years’ experience in a warehouse or logistics role, preferably as a coordinator;
• Strong values of integrity and ethical conduct;
• Strong communication skills both written and verbal;
• Excellent interpersonal skills;
• Be confident in the daily use of IT programme and Microsoft suite;
• Be a team player and have a pro-active approach;
• Be able to perform in a dynamic work environment;
• Proficiency in English and Italian;
• Experience with e-commerce platforms (e.g., Shopify, Magento) and shipping tools (e.g., ShippyPro), as well as a background in e-commerce or digital retail environments, is a strong plus.

We offer:

• Learning & development training;
• Well-being activities (Yoga classes, get together activities, etc.);
• Competitive salary offer.

Further details will be provided during the job interview.