Local IT Support

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray‑Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear, and Costa), as well as a network that offers consumers high-quality vision care and best‑in‑class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e‑commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

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Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

Your role

We are hiring a Local IT Support for Events and Audio‑Video with strong technical skills in both software and hardware, able to support end users and manage AV setups for corporate events. Reporting to the Employee IT Services Local Manager, the role involves regular interaction with C‑Level executives, requiring professionalism and confidence. The candidate will also mentor a junior colleague to ensure continuity in video direction and editing during absences.

Main Responsibilities

• Provide technical support for audio/video events.
• Install and configure hardware and software.
• Perform routine maintenance and updates.
• Set up and manage meeting rooms and systems.
• Train users and offer live support during events.
• Collaborate with IT teams on related projects.
• SW/HW support for the end‑users.

Main Requirements

• 2/3 years of experience in the audio/video processing (expertise in tools like Exterity/Watchout or equivalent solutions).
• On‑site presence during weekends in case of specific events, with an average of 2 weekends per month.
• Knowledge of MagicInfo / Exterity / WatchOut software is appreciated.
• Excellent English speaker.
• On‑site presence required during all events.
• Flexibility and availability.
• Educational background in Information Technology.
• Strong problem‑solving skills.
• Solid experience with Microsoft software packages.
• Solid experience in hardware management (computer, printer, mobile, network, Mac).

What’s In It For You

• Access to our cutting‑edge learning platform, Leonardo, and personalized development programs to help you grow professionally and personally.
• Enjoy flexible work conditions, health insurance coverage, ticket restaurants, and an internal rooftop canteen.
• Join the Corporate Shareholding Program “BOOST” and share in the company’s success directly.
• Access special offers for employees on a vast range of eyewear, eye care products, and fashion apparel.
• Enjoy our “Disconnect Program”, a holistic approach to work‑life balance, including initiatives for mental health, yoga, jogging sessions, and more.

Recruiting process

Our recruitment process may vary; if you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

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