Litigation Lawyer (Italy) for Airline Passengers Claims

Overview

Join AirAdvisor – Innovate, Lead, and Make an Impact.

About Us: AirAdvisor is dedicated to ensuring air travelers receive compensation for flight disruptions. We handle delays, cancellations, missed connections, overbooking, and related issues, and recently launched baggage-claims service. We operate in the EU, UK, and other markets, focusing on protecting air passenger rights globally. We have processed over 500,000 claims for clients from 221 countries, with a 4.7-star rating from 25,550+ reviews, available in 21 languages with 9 more forthcoming this year. AirAdvisor is an ambitious and fast-growing startup with a clear vision for international expansion, aiming to reach 1 million claims by the end of 2026.

Role

We are seeking a highly skilled and dedicated Litigation Lawyer specializing in consumer flight claims (typically via small claims procedure) to lead in-court collections, owning or wanting to open their own boutique legal firm in Italy. Pre-court collections are managed by a team of paralegals. You will file batches of court cases to collect compensation and/or reimbursement of Out-of-Pocket Expenses (OPE) incurred by passengers and/or recover ticket refunds. AirAdvisor currently handles three types of airline claims:

• EU261 compensation for flight delays, cancellations, and denied boarding
• Montreal Convention claims for lost, delayed, and/or destroyed luggage

If the law or a judge decides the case unfairly, we would consider escalating this to influence the law where feasible. There may be PR opportunities regarding court victories and essential legal issues to bring to public awareness. This is an excellent opportunity for high performers who can self-perform, have strong litigation experience, and have a passion for advocating consumer rights in the airline industry.

Requirements

• A valid Attorney at Law license in Italy and professional liability insurance.
• A law degree from an accredited institution.
• Experience with small claims, consumer rights, or aviation law is a plus but not required.
• Knowledge of relevant consumer protection laws and aviation regulations is a plus but not required.
• Proven track record of success in in-court collection.
• Strong analytical and problem-solving skills to assess case merits, conduct legal research, and develop effective legal strategies.
• Ability to manage a caseload, prioritize tasks, meet deadlines, and track statute of limitations.
• Experience in automating and standardizing claims management processes to scale up quickly.

Responsibilities

• Act as the legal representative of AirAdvisor in Italy, handling all legal matters and claims filed within the jurisdiction.
• Assist in setting up a law firm in Italy if feasible, including corporate structuring and registrations.
• Pre-court collections and out-of-court settlements.
• Prepare and file batches of approx. 200+ new claims monthly in Italian courts against various airlines for: (a) Compensation under EU Regulation 261/2004 and/or Turkish SHY Regulation for delays/cancellations/denied boarding; (b) Reimbursement of out-of-pocket expenses under EU261/2004 and/or Montreal Convention; (c) Ticket refunds under applicable frameworks; (d) Handle baggage-related claims under Montreal/Warsaw Conventions.
• Respond to airline defenses with substantive and procedural arguments. Lead enforcement of court judgments and coordinate with enforcement authorities as needed.
• Engage in court-led settlement negotiations and represent AirAdvisor’s interests in favorable settlements.
• Maintain complete and accurate legal case files in compliance with Italian ethics and data protection regulations.
• Conduct thorough legal research and comparative analysis to identify best practices in airline and consumer rights litigation.
• Stay informed about developments in consumer protection law, aviation regulations, EU regulations, and precedents to provide updated legal advice.
• Pursue legal remedies, including appeals, if decisions are unjust, and advocate for legislative changes where feasible.
• Support optimization and automation of claims management workflows using legal tech, including AI-based tools.
• Identify and propose new high-volume, low-value civil claims opportunities under Italian law.
• Conduct cross-jurisdictional research across EU/UK to adapt precedents for Italy in complex scenarios.
• Represent AirAdvisor in local media when needed and coordinate with PR for public awareness of consumer rights.
• Review and vet content as in-country reviewer to build trust and authority.
• Advocate for passenger and consumer rights in the airline and travel industry.

Soft skills

Professional, ambitious, comfortable with AI optimization, self-aware, honest, and responsible. Result-oriented, able to manage multiple projects with initiative. Excellent problem-solving and communication skills. Independent and capable of working without constant supervision. Devoted to improving customer satisfaction and willing to go above and beyond.

We offer

• Remote-first culture with flexible start and end times
• Time-off and public holidays; work-life balance
• Annual pay review and performance-based bonuses
• Professional growth opportunities through global expansion and new markets
• Dynamic work environment and opportunities to learn new skills
• Supportive team culture and an international team (11 countries)

Job Type

Indefinite-term Service Agreement or a B2B Contract.

If you\'re ready to take on a high-impact role in a fast-growing company, apply now to fight for airline passenger rights globally!

Recruitment Process

Application screening → HR interview → CEO interview. Research the company and be prepared to discuss achievements. You may send a summary in advance. The CEO will discuss functional experience, achievements, and technical skills.

Join us and bring LegalTech & TravelTech innovation to the next level!

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Tags: passenger rights, airline passenger rights, solicitor jobs, lawyer jobs, air travel, airline claims, passenger claims, independent lawyer, remote jobs, international jobs, TravelTech, LegalTech, etc.