Lead Customer Care - Temporary role 1 year - Pordenone

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

What you'll be doing

The role oversees day-to-day business operations and supports the company’s long-term commercial objectives. It manages customer orders and projects from order entry to invoicing, ensuring technical accuracy, timely delivery, and compliance with procedures. The position acts as the key interface with customers, distributors, sales teams, and internal operations, providing high-quality customer care and project coordination. It also supports reporting, forecasting, export documentation, audits, and international trade activities, including banking and Letters of Credit processes.

What you’ll bring

• Strong problem‑solving and communication skills
• Knowledge of export and commercial procedures
• Fluent in English (written and spoken)
• 2–4 years of experience in Customer Care or Business Operations preferred
• International and multicultural experience is a plus
• Bachelor’s degree in Business, Economics, or Marketing preferred

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If you need a reasonable accommodation for any part of the application or interview process, please let us know the nature of your request along with your contact information.

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

INTERPORTO CENTRO INGROSSO SETTORE G NC 33170 Pordenone PN, Italy