L3 Support Engineer
Descrizione dell'offerta
ARE YOU READY TO JOIN OUR TEAM?
We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL’s fast-growing, $2B software business and make an impact from Day 1! This is an exciting time to be joining HCL Software, as we expand, invest and grow.
Qualifications:
- Bachelor’s degree in computer science, information technology, or mathematics
- 5 years of Java.
- Have a knowledge of at least one of the other most common development languages would be a plus (C/C++, JavaScript, Python)
- Good hands on experience in HTML, CSS, Javascript, UI frameworks such as Bootstrap, React Js, D3.Js etc)
- Preferable knowledge in Web Server technologies and Database technologies
- Preferable experience in Automation domain
- Experience in consuming/developing RESTful API
- Knowledge of the most common software technologies and design patterns
- Development experience on multiple projects
- Strong analytical and problem-solving skills to address technical challenges and ensure project success
- Provide advanced technical support for escalated incidents that cannot be resolved by Level 1 and Level 2 teams
- Diagnose and resolve complex issues across applications, infrastructure, and integrations
- Ability to communicate technical information clearly and collaborate with various stakeholders
- Ability to collaborate with multi-disciplinary teams of business analysts, developers, data scientists, and subject matter experts
- Fluent Italian is a must
- Fluent English is a valuable requirement
Location:
Rome, but at HCL you will be able to get flexible working pattern, a mix of work in presence and smartworking.
Benefits:
- Health and Life Insurance at zero cost for the employees
- Meal vouchers
- Flexible working hours
- Professional training and development opportunities
- A comfortable environment at the office with relax areas with tapis roulant, flipper, videogames and table football
- Ergonomic equipment to work at the office and at home. The work location is in Rome and that the applied working model is partially in presence, on a weekly basis
°°Only applicants who are already eligible to work in Italy, without any VISA assistance, will be eligible°°
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