Key Account Manager, Italy (Sicilia)

We are looking for a Key Account Manager for Sicilia, Calabria & Campania, based in or around Sicilia.

Purpose of the Function

The Key Account Manager’s (KAM) main responsibility is to meet business objectives by removing key barriers to the best possible outcomes for patients and argenx. This includes local access hurdles, account identification, market development, territory definition, and the creation of territory‑specific strategic account plans linked to the overall product strategy. The KAM will be accountable for area sales targets, market share, and other business performance metrics, and will support the execution of marketing initiatives. As the primary point of contact for healthcare professionals, the KAM champions patient‑centric and customer‑focused strategies in the territory.

Compliance and Segregation of Duties

The KAM must strictly adhere to internal policies and local regulations governing the segregation of duties between commercial, medical, and market access functions. Activities must be executed in a compliant manner with clear role separation and appropriate collaboration with cross‑functional colleagues. Any educational, scientific, or access‑related engagement must involve the appropriate internal stakeholders to ensure compliance and mitigate conflicts of interest.

Roles and Responsibilities

• Proactively identify opportunities to accelerate the growth of the brand VYVGART® in Italy, in partnership with the local medical team and regional teams.
• Promote in all circumstances (remote interactions, face‑to‑face, staff meetings, congresses) the safe and effective use of our product in accordance with the product label.
• Develop, own, and execute comprehensive territory and account plans, including customer targeting strategies, in line with country plans and in partnership with Medical Affairs and cross‑functional partners.
• Provide insights to shape the marketing strategy and lead the execution of promotional initiatives, including omnichannel activities, leveraging regional assets and strategic direction.
• Develop and implement a market access plan to secure inclusion in local and regional formularies, in collaboration with the Market Access function.
• Achieve pre‑launch and post‑launch KPIs, including customer engagement, account planning, and volume‑based performance targets.
• Perform in‑depth analysis of the assigned territory to identify, assess, and develop relevant centers for diagnosis and treatment with Vyvgart.
• Build and nurture trusted relationships with key stakeholders, gaining a deep understanding of customer needs to ensure competitive advantage.
• Ensure timely and accurate delivery of products and services by working collaboratively with internal teams (commercial, supply chain, compliance) and external partners (hospital pharmacists, tender managers, listing committees).
• Maintain accurate and up‑to‑date customer data in CRM systems; deliver timely reporting to inform strategic decisions.
• Conduct all activities to the highest ethical standards in accordance with the country’s code of practice and local laws and regulations.
• Engage with key customers to ensure access to VYVGART® at sites of care and support the logistical setup for product listing, ordering, and administration.

Skills and Competencies

• Highly developed selling skills, commercial acumen, and business insights:
  • Exceptional communication skills, with a demonstrated ability to adapt to different customer types and circumstances.
  • High level of influencing and negotiation skills.
  • Consistent successful sales track record (including specialty/hospital experience).
• Significant key account management experience and capabilities:
  • Previous evidence of successful working in a cross‑functional team.
  • Ability to translate business insights into a commercial action plan.
  • Ability to demonstrate strong commercial focus and business acumen.
  • Ability to understand and communicate high‑level scientific data.
  • Ability to work collaboratively and effectively within cross‑functional teams and networks.
  • Demonstrated communication skills within a multi‑cultural and multi‑lingual global environment.
  • Is agile and demonstrates adaptability, comfort with ambiguity, trust‑building, and resilience.
  • Derives energy from operating in a dynamic, complex, fast‑moving, and frequently changing business environment.
  • Demonstrable experience with project management, proactive planning, priority setting, and securing alignment.
  • Drives toward outcomes.
  • Ambitious, inquisitive by nature, a quick study, with demonstrated eagerness to continuously learn, self‑improve, and develop.
  • Passionate and prepared to lead and contribute to our culture, which is driven by our corporate values of co‑creation, innovation, empowerment, excellence, and humility.

Education and Experience

• University degree in Life Sciences (Medicine, Pharmacy, Biology, Biotechnology).
• Minimum of 2 years’ experience in commercial roles within the biopharmaceutical industry, ideally in specialty care and/or hospital settings.
• Background in rare diseases or neurology is considered a strong advantage.

Other

• Field‑based
• Significant territory travel, occasional overnight stays when required.

Benefits

Next to a competitive salary with extensive benefits, the role offers an opportunity to grow and be part of a team driven by purpose, creativity, innovation, and science.

EEO Statement

At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer.