Key Account Manager - Italy

The Key Account Manager is responsible for the operational, sales and commercial support of defined key accounts in defined countries. He or she is the central local contact person for customers and ensures that:

Customer strategies are implemented operationally

Projects are handled economically

The company is represented reliably, professionally, and consistently in day-to-day business

Main Responsibilities

Strategic positioning of the company as a partner for all topics related to the point of sale

Development, planning and implementation of sales goals for selected target customers

Responsibility for revenue and results for assigned target customers

Development and support of resellers, retailers, and CPG (Consumer Packaged Goods) customers

Acquisition of new customers (retail, CPG, and resellers)

Practiced customer orientation internally and externally

Conducting market and competition observations

Identifying new needs and potentials in close and partnership-based collaboration with the whole team

Participation in events, trade fairs and conferences

Qualification

Degree in business administration, industrial engineering, sales, marketing or comparable fields – alternatively, Commercial training with further training and some years of sales experience in the B2B sector

Experience

Professional experience: at least 5 years in sales positions

Previous experience in sales (B2B) as a key account manager or similar

Industry: several years of experience in shopfitting; we would prefer experience with FMCG-customers

Knowledge

IT skills: CRM knowledge, confident use of digital tools

Experience in the strategic and operational development of sales units

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