Key Account Ice Cream

Overview

Key Account Ice Cream role at Unilever. Location: Italy, Rome Offices (Area of Competence: Bologna & Milano). Terms & Conditions: Permanent Contract.

Introduction: Unilever Ice Cream is the largest global ice cream company with a long history in the category and a strong brands portfolio. The role involves executing sales plans, managing trade investment and customer communication within the ice cream business.

Job Details

Scope: Italy, Full time

Location: Italy, Rome Offices (Area of Competence: Bologna & Milano)

Terms & Conditions: Permanent Contract

Job Purpose

The Key Account is responsible for executing sales plans, managing trade investment and customer communication.

Key Responsibilities

• Negotiations: Plan, manage, and lead negotiations
• Planning: Develop full year plans and monitor the progress
• Sales: Achieve sales targets and drive market contribution
• Promotions: Manage promotional programs defined by the Trade Marketing for the Concessionaries managed
• Customer needs: Understand customer needs and requirements
• Client retention: Develop and implement long-term strategies to retain clients
• Customer service: Resolve customer complaints promptly
• Internal communications: Manage internal communications between clients and internal teams

What You Need to Succeed

• Strong result orientation
• Excellent interpersonal skills
• Proactivity, entrepreneurial mindset
• Problem solving and flexible reasoning
• Dynamism
• Ability to work in a team

Experiences & Qualifications

• Bachelor/Master graduates in Economics or related disciplines
• Minimum 5 years of experience in the sales business

What We Offer

We offer an opportunity for professional growth in retail customer management in a stimulating and collaborative work environment. The candidate will have access to continuous training and skills development, actively contributing to the success of the team and the company.

Leadership

• You are energized by delivering fantastic results and leading by example. You collaborate with others to win together with fun.
• You are responsible for your own well-being and for achieving high standards of work. You stay consumer-focused and data-informed, identifying problems and opportunities to improve with speed and clarity.

Critical Behaviors

• Expertise in the Ice Cream Category
• All About Growth
• Bold Innovation
• Care and Challenge
• Win Together with Fun
• Speed and Simplicity

EEO Disclaimer

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or disability, and will not be discriminated against on the basis of disability. We encourage applicants to advise us of any accessibility needs at the time of application.

Join Us

We take pleasure seriously. Join the Ice Cream team now. Unilever is committed to equity, inclusion and diversity to drive business results and create a better future for diverse employees, consumers, partners, and communities. If you require any support or access requirements, please advise us at the time of your application.