Junior Training Development Specialist

RETAIL TRAINING SPECIALIST (SOST. MAT)
At Ermenegildo Zegna the talents and passion of our people are the pillars of our success. Which is why we’re looking for a Junior Training Development Specialist (Maternity Cover) in Milan, to contribute to our proud legacy and help shape our vibrant future.
What Makes You, Makes Zegna
As a Junior Training Development Specialist , you will help to improve individual and organizational performance by identifying training needs, developing annual training programs, assessing the organization’s strengths and weaknesses, creating instructional materials, delivering structured learning experiences, and evaluating the effectiveness of training programs.
What Makes Up Your Day
In this role, you will:

• Collaborate with internal departments (Regional Trainers, Retail Functions, Marketing, VM, HR) and external (graphic artists, suppliers…) to create tools and procedures for consistent training deployment across markets
• Manage the rollout of the global e-learning training programs by supporting local teams
• Monitor the effectiveness of the trainings through assigned KPI’s and metrics
• Develop and create Global and local Retail Training frameworks (modules, guidelines, activities, workshops, eBooks, teaching guides…) for the seasonal collection, selling ceremony, capsules, and induction tools
• Identify learning needs through various analyses including; sales staff performance, job roles, surveys, market research and interviews with Retail Managers - developed personalized reports
• Deliver and conduct workshops; including ‘Train the Trainer’ sessions
• Manage the department’s budget and allocate resources based on training needs and strategic priorities.
  

What Makes You, Makes Our Team
When you join Zegna, you join a team, working together to shape the future of our company. For this role, we’re looking for someone with:

• Experience in retail training in an international/global context 
• Extensive knowledge of instructional design theory, learning principles and techniques  
• Experience in designing multiple training events in a corporate setting, (training delivery a plus) 
• Knowledge of eLearning software
• Proficiency in MS Office (Excel, PowerPoint) 
• Self-reliance and ability to coordinate many tasks simultaneously 
• Excellent interpersonal and communication skills 
• Passion for innovation in learning activities
• 2 years previous experience in the role.
• Fluent knowledge of Italian and English.
  

What makes you, makes our legacy
Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world’s finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy’s most successful family companies and a global luxury lifestyle brand.
Through our vertically integrated, sheep-to-shop approach, we strive to create exceptional products without compromising on quality of life for future generations. With over 500 stores and 6,500 employees worldwide, our success is inspired by our founder’s pioneering spirit and shaped by the expertise and integrity of every individual at Zegna.