Junior IT Technician

Role:

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Committed to start your career in IT within large corporations?

Keen on customer support?

Willing to work within an international working environment?

Join our company as an Junior IT Technician with entry-level skills to provide technical support to end users at our customers.

What about your responsibilities?

• Assist senior technicians through hands-on on-site support activities
• Handle incidents and service requests with guidance
• Perform PC and mobile device staging (imaging, enrolment, tagging, testing)
• Support laptops, desktops, iPhones, iPads and other workplace devices
• Conduct routine meeting room and AV device check
• Asset management
• Support printer-related basic issues
• Escalate complex issues with proper documentation

Location : Milano (Assago)

Employment contract: 1-year fixed-term (with possibility to move to permanent)

Feel free to apply with your CV and we will be glad to share some further insights with you!

Requirements:

• 3-6 months of IT experience (or equivalent) in a similar role
• Basic understanding of Windows, macOS, Office 365, ITSM and other workplace applications and tools
• Basic understanding of endpoint hardware, peripherals and mobile devices
• Awareness of HAM concepts (asset tagging, CMDB updates)
• Foundational troubleshooting and problem-solving abilities
• Familiarity with ticketing system
• Good English and fluent Italian
• Communicative and supportive attitude

Benefits:

• Buddy program
• Internal career development program
• International job opportunities
• Onboarding program
• Staff discounts
• Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher

Be part of Us:

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. xdwybme That’s why Hemmersbach is The Social Purpose IT Company.