Junior Customer Fulfillment Specialist

Randstad Italia SpA, division Delivery Center Key Client, is looking for a

JUNIOR CUSTOMER FULFILLMENT SPECIALIST

for a leading company in the aeronautical sector. A stimulating opportunity in a dynamic and technologically advanced environment.

We offer : a contract to cover maternity leave, with the possibility of extension. RAL 26.000€ - 34.000€.

Workplace/Location: Pomigliano d’Arco

Working hours: Full time

The Fulfillment Specialist will be responsible for the success of the assigned production programs with specific reference to delivery performance, risk mitigation and capacity assessment.

Essential Responsibilities

• identify critical shortages, monitor assembly coverage and flag parts for escalation;
• be a proactive interface by reducing internal and external constraints through problem solving;
• deal with external Customers for assigned programs on behalf of the company;
• act as Supply Chain point of contact for other teams (Programs, Finance, etc);
• work closely with Site’s Fulfilment teams and Procurement to define Output Plans with special focus on next 2 quarters outlook;
• engage and escalate priorities in Supply Chain and other functions (Programs, Engineering, Quality) to meet Customer Satisfaction;
• provide timely updates concerning the assigned Program;
• own critical delay recovery plans;
• manage On Time Delivery and metrics for assigned Program.

Qualifications/Requirements

• Master’s degree in Management Engineering or Mechanical Engineering;
• solid experience in Manufacturing, Sourcing or other Supply Chain functions within Aerospace industry;
• strong organizational skills with proven ability to analyze and solve problems, coordinate and oversee complex activities;
• strong relationship skills and ability to work effectively within a matrix environment;
• sense of urgency and ability to prioritize the tasks;
• proficient in Office and Outlook;
• knowledge of SAP;
• a fluent level of English (C1) is required, as the resource will need to interface with internal and external clients, many of whom are based in the USA;
• EU work permit.

Desired Characteristics

• previous experience of 6-12 months in logistics or as a planner is a bonus;
• strong problem-solving and analytical skills;
• able to simultaneously work on short term issues while keeping long term vision;
• strong influencing skills and ability to work within a matrix organization;
• six Sigma training is preferred;
• strong oral and written communication skills;
• strong interpersonal and leadership skills;
• use of digital tools.

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