ITSM Specialist - BMC Helix & ITIL Expert (Hybrid)

A leading tech firm in Italy is seeking an ITSM Specialist to drive IT Service Management solutions using BMC Helix. The role involves configuring and managing ITSM processes, collaborating with IT teams, and ensuring alignment with ITIL best practices. The ideal candidate has 2-3 years of experience in ITSM platforms, strong troubleshooting skills, and effective communication abilities. This position offers a hybrid working model, extensive learning opportunities, and a supportive work environment.
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