Italian Medical Information CX Specialist

Pfizer is seeking a Medical Information Customer Experience Specialist (MICES) to provide high-quality medical information in Italian and English to healthcare professionals and patients. You will manage inquiries via phone, email, webform, chat or mail, ensuring timely, accurate responses and regulatory compliance. Based in Milano, Madrid or Roma, the role supports secondline content and works closely with MI colleagues to maintain data quality and patient safety.

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