Italian Customer Advisor for Global Consumer Electronics Brand - Milan, Italy

Italian Customer Advisor for Global Consumer Electronics Brand - Milan, Italy Job Description: Do you want to be part of a team whose motto is innovation for a better life?

Are you

Italian

native or fluent with strong

English

communication skills?

Looking to make your career in a multicultural environment?

So we have the perfect opportunity for you!

Your future project: join our

Italian Customer Support

team.

Our

client

is one of our top clients focused on delivering the best technologies – TV and Home entertainment, Mobile, Appliances, and Computer products.

As a customer service specialist in this project, your daily responsibilities will include:

Being part of a team specialized in offering support through written and phone communication

Transforming customer support queries in unique experiences

Meet and exceed our service quality goals, compliance regulations and productivity targets

Create amazing experience that people value and we are proud of

Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

Native or proficient level of

Italian

(C2)

Advanced level of

English

(at least C1) both verbal and written

Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

Ability to pick up new technology quickly

Analytical and problem solving skills with strong attention to detail

Desire to learn and advance, be a curious investigator and problem solver

Must hold EU citizenship or valid work permit for Italy

Be a local candidate and available to work 100% from our site in Milan

Benefits.

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance (after six months of employment)

Growth opportunities through various development programs

Fun and engaging company-wide initiatives, including our EverBetter wellness program

Job stability

Life-long skills and experience

Excellent work culture

Go further with Foundever We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

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