IT Technician

Role:

We are looking for an Onsite IT Technician with experience in Desktop / End-user Support within enterprise environment , preferably multinational companies.

You are directly onsite with our customers and working on incoming tickets of your users:

• Setting up PC workplaces
• Installations, migrations and rollouts
• User administration via Active Directory
• User support with MS Office, Windows and other software issues
• deal with stock / asset management
• provide support on meeting room / conferencing room
• provide smart hand support for Server and network devices

You are exiting your users with creative solutions and a service-orientated approach.

Location: Rome (South Rome) - fully onsite

Employment contract: 1-year fixed-term (possibility of conversion into a permanent)

Requirements:

• 2 years of IT experience in enduser support within corporations
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Familiarity with ticketing system
• Good English and fluent Italian languages
• Excellent time management skill
• Ability to build relationships

Benefits:

• Buddy program
• Internal career development program
• International job opportunities
• Onboarding program
• Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher

Be part of Us:

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.