IT Technician
Descrizione dell'offerta
Role:
We are looking for an Onsite IT Technician with experience in Desktop / End-user Support within enterprise environment , preferably multinational companies.
You are directly onsite with our customers and working on incoming tickets of your users:
- Setting up PC workplaces
- Installations, migrations and rollouts
- User administration via Active Directory
- User support with MS Office, Windows and other software issues
- deal with stock / asset management
- provide support on meeting room / conferencing room
- provide smart hand support for Server and network devices
You are exiting your users with creative solutions and a service-orientated approach.
Location: Rome (South Rome) - fully onsite
Employment contract: 1-year fixed-term (possibility of conversion into a permanent)
Requirements:
- 2 years of IT experience in enduser support within corporations
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Familiarity with ticketing system
- Good English and fluent Italian languages
- Excellent time management skill
- Ability to build relationships
Benefits:
- Buddy program
- Internal career development program
- International job opportunities
- Onboarding program
- Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
Be part of Us:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.