IT Support Technician I - Client & End-User Solutions

A technology-driven communication solutions provider is seeking a highly motivated Support Technician I to join their dynamic IT team in Italy. The successful candidate will provide technical support to internal and external customers, ensuring timely resolution of incidents. Key responsibilities include troubleshooting hardware/software issues, maintaining accurate user accounts, and educating users on best practices. Candidates should have 3+ years of IT support experience and a high school diploma or equivalent. Familiarity with Azure M365 and AWS is preferred.
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