IT SUPPORT SPECIALIST

About Fondazione Chips-IT

The Foundation “Italian Center for the Design of Semiconductor Integrated Circuits,” also known as the Chips-IT Foundation, is a nonprofit research and technology organization under the supervision of the Ministries of Industry.

IT Support Specialist

Job title: IT Support Specialist
Workplace: Pavia (Italy) – Hybrid
Deadline:
Apply through LinkedIn.

The position in brief

The position offers the opportunity to work within a high‑tech, international research environment, ensuring the operational efficiency of the systems powering Italy’s national semiconductor strategy. The role is based in Pavia, with interaction with all Fondazione chips‑IT operational units.

Missions of the Foundation

• promote the design and development of integrated circuits
• strengthen the system of professional training in the field of microelectronics
• ensure the establishment of a network of universities, research centers and enterprises that fosters innovation and technology transfer in the field

Key Responsibilities

• Technical Support & Troubleshooting: Provide first‑level help desk support for hardware and software issues, including the installation and management of network printers, peripherals, and VoIP systems.
• Microsoft 365 & Identity Management: Manage user accounts, security groups, and mailboxes within the M365 tenant, ensuring seamless access and security.
• Endpoint & Infrastructure Management: Configure Windows workstations via Microsoft Intune and assist in the maintenance of on‑premise infrastructure based on Windows Server 2025.
• Collaboration Tools: Support and troubleshoot workflows for Microsoft Teams (including Teams Rooms hardware), SharePoint Online, and OneDrive.

Requirements

• Technical Expertise: Proven knowledge of Microsoft 365 (licensing, tenants) and experience in system administration using Active Directory and Group Policy (GPO).
• Networking & Hardware: Solid understanding of LAN, TCP/IP, DNS, and DHCP services, combined with hands‑on experience in PC staging and domain joining.
• Education & Background: Academic or professional background in IT or Computer Science with a strong aptitude for problem‑solving.
• Communication & Mindset: Proactive team player with the ability to provide clear technical assistance to diverse departments.
• Nice to Have: Previous experience in corporate IT environments (even entry level), familiarity with virtualization (Hyper‑V/VMware), and proficiency in technical English.

What We Offer

• Competitive compensation and contract type, to be negotiated based on qualifications and experience
• Possibility to enter into a PhD conjugating your job with a research program that will grant you the PhD title.
• Lunch tickets
• Private health care coverage depending on your role and contract
• Structured growth path, with ongoing access to training and updates
• Networking opportunities with industry‑leading professionals
• International environment
• Hybrid work policy
• Tax deductions: Candidates from abroad, comprising Italian citizens, who have carried scientific research activity abroad and meet specific requirements, may be entitled to a taxable income deduction up to 90% for a period of 6 to 13 years

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• prorogare o riaprire il termine di scadenza del presente avviso;
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