IT Support Specialist
Descrizione dell'offerta
IT Support Specialist
Location: Cittadella, Verona, Italy
Type: Dispatch, On-site
Hours: 10-20 hours per week
Company: BCIC Swiss GmbH | Best Connect International Company
Salary: Negotiable
Responsibilities
- Provide first- or second-level contact and problem resolution for customer issues.
- Work with third-party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
- Have basic knowledge of Mac OS to support Apple PC users.
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Perform remedial repairs on desktops, laptops, printers, and other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
- Must hold a valid work permit in Italy.
- English is mandatory.
Apply: Please send your English CV mentioning the position in the subject line and a WhatsApp number to .
Contact: Fahmida Ahmed Tithi , Junior Recruiter,
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