IT Support Specialist
Descrizione dell'offerta
IT Support Specialist
Location: (Peguria, Piacenza) Italy
Type: Dispatch/Part-time, On‑site
Hours: 10-20 hours per week
BCIC Swiss GmBH | Best Connect International Company is looking for (Dispatch on‑site) "IT Support Specialist" in Italy.
Responsibilities
- Provide first‑ or second‑level contact and problem resolution for customer issues.
- Work with third‑party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
- Should have basic knowledge of the Mac operating system to support Apple PC users.
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
- Must hold a valid work permit.
- English is mandatory.
If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.
Apply here -
Salary: Negotiable
Apply Now!
Contact
Fahmida Ahmed Tithi Junior Recruiter