IT Support Specialist

Location, Type, Skill, Responsibilities & More

Location

Padova, Massazza (BI), Mejaniga, Marmirolo (MN), Savona, Italy

Type

Dispatch, On-site

Hours

10–20 hours per week.

Skills

BCIC Swiss GmbH | Best Connect International Company is looking for a Dispatch, on‑site IT Support Specialist in Italy.

Responsibilities

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third‑party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber.
• Have basic knowledge of the Mac operating system to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

Requirements

• Must hold a valid work permit in Italy.
• English is mandatory.

If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.

Apply here-

Salary: Negotiable

Apply Now!