IT Support Specialist
Descrizione dell'offerta
IT Support Specialist
Location: Brescia, Italy
Type: Dispatch
Hours: 10-20 Hours per week
Skills Description: BCIC Swiss GmbH | Best Connect International Company is looking for a dispatch "IT Support Specialist" in Italy.
Responsibilities
- Provide first- or second-level contact and problem resolution for customer issues.
- Work with third-party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS, Mac OS & Microsoft Office. Cisco Jabber is another authorized desktop application.
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Perform general preventative maintenance tasks on computers, laptops, and printers.
- Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Perform other duties as assigned.
Requirements
- Must hold a valid work permit in Italy.
- Several years of professional experience in the field of IT support.
- Fluent English language needed.
Salary: Negotiable
Apply now -
#J-18808-Ljbffr