IT Specialist | Systems Administrator

We are looking for a

IT Specialist

who will work within Agorai Innovation Hub SpA to become the go-to internal IT person. Key responsibilities of the role will include: Manage the environment, coordinate with the supplier, and ensure continuity and control Safeguard critical environment levers: super-admin credentials for Google Workspace and identity; backup keys and recovery authority; the boundary between workplace IT and cloud/DevOps; configuration documentation Manage the supplier (MSP) and SLAs Identity and Google Workspace. You manage the Workspace tenant and identity management: user onboarding/offboarding, MFA, SSO, groups and permissions, support for Gmail/Drive/Meet (in coordination with Google's partner support) Manage the inventory, access, and costs of SaaS tools, aiming to control spending and permissions Helpdesk and user support Backup and disaster recovery supervision Managing the operational IT budget and procurement of devices, coordinating with administration, and helping with the selection and renewal of suppliers The role is based in

Trieste

and includes a hybrid work model, offering flexibility through remote working days. Requirements Our ideal candidate will meet the following requirements: 2+ years of experience as a system administrator, IT specialist, or equivalent role (also in structured environments or at an MSP) Google Workspace / networking / security certifications Solid generalist foundation: endpoint management (Windows/macOS/ChromeOS), identity and directory, basic networking (LAN/WiFi, VPN, firewall), backup Hands‑on experience administering Google Workspace (or equivalent Microsoft 365 environment, with willingness to work on Google) Ability to manage a vendor and service relationships: define and verify SLAs, not just execute them Organized and methodical in documentation and asset management Fluent Italian and good English (written and spoken) Soft Skills: Good communication and stakeholder‑management capabilities Proactive mindset and problem‑solving skills, with the ability to anticipate issues and propose solutions Adaptability, curiosity and continuous‑learning orientation Team player with a collaborative attitude and ability to carry out tasks independently under pressure during peak phases What we offer We offer employment at the IV level with the relevant salary, in accordance with the CCNL ANIA for non‑executive employees and the Generali Group Company Agreement. The position is offered on a

part‑time basis . The gross annual salary ranges between

€36K and €50K

and will be pro‑rated according to the agreed working hours. The final offer will be aligned with the candidate’s professional experience, technical and soft skills relevant to the role, and may include an individual variable component. We also offer: Smart working and flexible hours Corporate welfare system Supplementary health insurance and discounted insurance policies Training and development Structured continuous learning paths (technical and managerial) Access to learning platforms and internal mobility opportunities Company Profile The Agorai Innovation Hub is a pioneering research ecosystem based in Trieste, dedicated to leveraging Data Science and Artificial Intelligence to enhance the quality of life. Supported by a consortium of institutions and companies, including the Friuli Venezia Giulia Region, Generali, Fincantieri, Illycaffè, and several universities, the hub's mission is to cultivate talent, facilitate knowledge transfer, and nurture the development of innovative startups. Key research areas encompass health and well‑being, regenerative agriculture, mobility and transport, and finance. Strategic partners for the project include Google Cloud, Deloitte, and Goldman Sachs.

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