IT Outsourcing Manager Vice President

Job Description

The IT Outsourcing Business Analyst will support the IT Outsourcing Controlling & Oversight function, ensuring that outsourced IT services provided to the bank by both group‑internal and external vendors are appropriately overseen. The scope includes all IT outsourcing activities across all branches in Europe.

Key Responsibilities

• Ensure compliance with EBA Outsourcing Guidelines for SSBI IT contracts.
• Support the assessment of the impact of IT Outsourcing activities, including associated risks, while taking relevant regulations into account (e.g., MaRisk, BAIT).
• Determine and implement additions and changes to the IT Outsourcing methodology in response to new regulatory requirements (e.g., DORA).
• Support the design, documentation, and implementation of further improvements to IT Outsourcing processes, leveraging existing internal control mechanisms, systems, and best practice methodologies.
• Maintain and enhance appropriate IT Outsourcing governance controls, including reporting, service reviews, and escalations.
• Maintain appropriate documentation, including risk assessments, inventories, reporting, and policies / procedures.

Qualifications

• Bachelor’s Degree or equivalent in a technical discipline and / or demonstrable experience within a similar technology role.
• 8+ years of relevant Financial Services experience with a good understanding of current Outsourcing Banking Regulations and IT Governance principles.
• Good understanding of associated processes and tools such as Procurement, Information Security, Service Review, SLAs / KPIs / KRIs.
• Proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint).
• Proficiency in English.

Experience

• Excellent communication, interpersonal, organizational and writing skills.
• Proven ability to collaborate and drive execution at all levels within the organization in a regionally diverse environment.
• Good networking abilities locally, across other European legal entities, and at the group level.
• Ability to influence senior management through both personal interactions and the creation and delivery of presentations.
• Ability to solve problems, develop alternative approaches to problems, and resolve conflicts.

Required

• Teamwork and collaboration-oriented with very good interpersonal and organizational skills.
• Ability to exercise sound judgment as well as to ensure accuracy and quality.
• Tenacious self‑starter with a keen sense of accountability, ownership, commitment to work, and passion for delivering results.

State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com / careers.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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