IT Business Process Partner

An international retail company with over 1,000 employees across more than 10 countries, is looking for an IT Business Process Partner – Finance & Administration to join its Group Business Processes & IT Department currently made of 6 professionals.

Responsibilities

In this role, you will be responsible for analyzing, optimizing, and managing business processes with the aim of continuously improving efficiency, compliance, and quality within the finance and administration area. This role acts as a bridge between functional departments and IT, identifies areas for improvement, and supports their sustainable implementation. Particular you will:

• Analyze and continuously improve processes in Finance, Controlling, Accounting, or HR Administration;
• Functional and procedural end-to-end responsibility of the solutions implemented in collaboration with its Business Process Owners;
• Carry out analysis, assessment of gaps and propose possible solutions;
• Carry out scoping, analyzing and mapping the current and future state of the architecture of the organization by acting as a change agent to foster a process-oriented organization;
• Identifying and agreeing on improvement opportunities in collaboration with the Business Process Owners;
• Identify inefficiencies, bottlenecks, and automation potentials in existing administrative processes;
• Management of business changes and software developments required in ERP implementation projects;
• Support testing of changes ensuring validity, accuracy, reliability of solutions and adoption;
• Providing user support for initiated projects, conducting training activities to Business Key User and distributing accountabilities accordingly;
• Providing second level support to end users when needed;
• Participate in cross-functional digitalization and transformation projects.

Profilo

• Bachelor's or Master's degree in Business Administration, Finance, Industrial Engineering, or a related field;
• Knowledge and professional experience about the following company processes: administration, finance, controlling, credit management and treasury;
• Ability to understand business needs and problems by collecting all relevant information needed, translating them into clear requirements and manageable components and identifying and proposing options and solutions satisfying the business stakeholders;
• Experience with ERP process and technologies, like Business Central or Navision and with process modeling tools (e.g. Visio) is preferred;
• Proficiency in written and verbal English, as well as fluency in either Italian or German.

Location: Bolzano

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